Better understand how to comply with this complex framework when engaging in telephone monitoring.
Many employers monitor employees' use of electronic resources for manifold, legitimate purposes ranging from business compliance obligations to evaluating employee performance and production. However, despite good intentions, employers can unknowingly run afoul of applicable laws. Moreover, employee monitoring and surveillance raise many privacy concerns. This material will focus on telephone monitoring, and help employers understand, anticipate, and manage the potential challenges. It will include hypotheticals, explanations of instructive court decisions, and practical tips for balancing employee monitoring and employee morale.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Employee Telephone Monitoring and Surveillance
- Legitimate Reasons for Employee Monitoring
- Risks of Employee Monitoring
- Applicable Laws and Potential Claims
- The Federal Wiretap Act
- State Wiretap Laws
- AllParty Consent Laws
- Federal Stored Communications Act
- State Privacy Laws
- Exceptions, Exemptions, and Defenses
- Business Extension Exemption to the Federal Wiretap Act
- Consent Necessary to Monitor or Record Telephone Conversations
- Exceptions to AllParty Consent Laws
Practical Guidelines
- Developing an Electronic Resources Policy
- Recommended Considerations in Creating a Policy on Telephone Use
- Notice
- Consent Explicit and Signed
- Other Considerations
- Policies Prohibiting Recording and the National Labor Relations Act
- International Issues
- Technical Issues
- Employee Morale
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on May 30, 2019.
Call 1-866-352-9540 for further credit information.
No Credit AvailableThis program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Jennifer L. Taiwo
Littler Mendelson P.C.
- Associate in the New York office of Littler Mendelson P.C.
- An experienced litigator who counsels employers on a wide range of workplace privacy matters including monitoring and surveillance, background checks, federal and state wiretap laws, security breach response, data protection laws, and GDPR compliance
- Member of the International Association of Privacy Professionals
- J.D. degree, Brooklyn Law School
- Can be contacted at 212-471-4481 or [email protected]
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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