Learn tips and tricks to make your first impression positive and professional.
It has been said, 'First impressions are lasting impressions.' and 'You only have one chance to make a first impression.' This holds true for many situations, from job interviews to sales calls. Whether the perceptions are accurate or not, it usually takes a long time and a concerted effort to change first impressions. First impressions are typically subconscious in nature. People tend to see other people through their own set of filters, and they make decisions about them based on their preconceptions. Making a good impression is extremely important when seeking a new job and in other networking situations where building relationships is pivotal to you and your advancement. People you meet are more likely to remember you and recommend you to their friends and coworkers when you have instilled a positive first impression. This kind of favorable social capital can have far-reaching effects on both your personal and professional life. Creating a good first impression can create a great deal of personal power. It creates opportunities and can make potential customers become actual customers. A good first impression improves your chances of promotion and can result in new job offers. If you want to know how to put your best foot forward and make a favorable first impression, this course will help you meet these challenges. Learn strategies on how to greet someone for the first time and how to interpret others' impressions of you. You will also learn tools that will help you know what information should be exchanged during a business introduction and the importance of follow-up.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Making Your First Impression Count
- Being Prepared
- How You Make Them Feel
- How to Make a Good First Impression Online
Dos and Don'ts of First Impressions
- Gather Feedback on You
- Small Talk - Do or Don't?
- Play to Your Strengths/Don't Suck Up
ABCs of First Impressions (and Don't Forget the 'D')
- Appearance
- Body Language
- Communication
- Digital Impression
First Impressions Go Both Ways
- Know Your Filters
- Implicit Bias
- Listening and Learning
Enhancing Your Leadership Presence
- Evolve and Grow - Let Your Presence Shine for Today
- Developing a Strong Presence
- Being Authentic!
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Credit
More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on February 24, 2022.
Call 1-866-352-9540 for further credit information.
- ASAP PACE 0.1
- This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
- IAAP 1.0
- All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Larry Hammond, Sr.
V1H Consulting
- Principal with V1H Consulting
- Through his workshops, strategy sessions, and keynote addresses, he focuses on helping organizations that are stuck in the way it has always been done, thinking without ever achieving true satisfaction, to transform
- By producing an organizational culture that creates a contagious leadership environment, helps organizations to achieve maximum performance, increase employee retention, and heighten employee engagement
- More than 20 years of senior leadership, coaching, training, and development experience
- Mentor in business, marketing, sales, human resources, entrepreneurship, and leadership in public agencies and community organizations
- Facilitated management and employee feedback sessions
- Coaches leaders and managers in public and private industries around team building and culture development
- Developed, delivered, and evaluated a variety of training seminars, including, customer service, change management, strategic planning, leadership development, and public speaking
- Provided leadership training to Leadership Pasadena, a leadership program that empowers, inspires, and connects leaders who strengthen a diverse community
- Designed, developed, and delivered management and leadership programs for managers in the public, private, and nonprofit sectors that helped clients improve employee and organizational performance
- Certified in Managing Organizational Change (MOC)
- 34 Strong Certified Strengths Coach
- Completed graduate courses in public administration from Catholic University, Washington, D.C., and in information technology, University of the District of Columbia
- M.A. degree in public administration, The Tseng College-Graduate, international, at California State University, Northridge; B.S. degree, Clark Atlanta University, Atlanta, GA
- Can be contacted at 626-379-4108 or [email protected]
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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