Learn to be a better communicator in the workplace by listening and engaging with employees and co-workers.
In today's global and fast-paced business environment, managers and leaders are continually bombarded with demanding situations requiring them to actively monitor their responses to stress. Research suggests that leaders with a skill set higher in social and emotional intelligence (SEI) competencies are more successful than their counterparts by actively implementing SEI strategies at work. Training and development interventions directed on increasing SEI appear to be effective in improving emotional competence in the workplace as well as overall work performance. You'll learn how to be more self-aware and use SEI to your advantage when communicating in the workplace.
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Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Understanding SEI and How It Impacts Work Performance
- What the Research Says
- Increasing Inner Awareness of Strengths and Limitations
- Impact on Work Performance
Emotional Self-Management
- Identification of Triggers and Understanding Body Responses
- Emotional Cuing
- Characteristics of People With and Without This Competency
Implementation of Self-Management Strategies in the Workplace
- Identifying Strategies That Work for Me
- Creating a Personalized Plan of Development
- Taking Action
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Credit
More Program Information
Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on May 17, 2021.
Call 1-866-352-9540 for further credit information.
- ASAP PACE 0.1
- This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
- IAAP 1.0
- All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Donna Schmid, Ph.D., LCSW
True Potential Coaching and Consulting
- Owner of True Potential Coaching and Consulting
- Director, Talent Management
- State of Idaho Social Work Examiners Clinical Board Member
- Executive coaching, team building, and management consulting
- Conducts regular seminars and workshops on numerous topics, including the effectiveness of SEI in the role of personal and professional development
- Graduate level university professor
- International Coaching Federation (ICF), Association for Talent Development
- Ph.D. degree in clinical psychology; M.A. degree in clinical social work; certified social and emotional intelligence coach; and advanced certified executive coach
- Can be contacted at 208-308-1779, [email protected], or on Twitter® PhD@donna_hatch
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More Program Information
Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
All of your training, right here at Lorman.
Pay once and get a full year of unlimited training in any format, any time!
- OnDemand Courses
- Live Webinars
- MP3 Downloads
- Course Manuals
- Executive Reports
- White Papers and Articles
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- State Specific Credit Tracker
- All-Access Pass Course Concierge
Questions? Call 877-296-2169 to speak with a real person.
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