Gain the knowledge and skills necessary to enhance sales performance.
By recognizing the significance of follow-up in achieving sales success, sales professionals can enhance their overall performance. They will acquire a deeper understanding of the value of maintaining regular contact with clients, nurturing relationships, and remaining at the forefront of their minds. Follow-up is not solely crucial for closing a sale; it is equally important for constructing and sustaining robust customer relationships. Through consistent communication with customers even after a sale, sales professionals can cultivate loyalty, identify opportunities for upselling or cross-selling, and generate repeat business. Consequently, this fosters long-term customer satisfaction and boosts the overall value of customers over their lifetime. This webinar is designed to equip sales professionals with the knowledge and skills necessary to enhance their sales performance, improve communication, increase closing rates, build stronger customer relationships, and gain a competitive advantage in the market.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Purpose of Follow-up
- Why to Follow up
Writing Follow-up Email
- Previous Communication
- Benefits
- Value
Calls to Action
- Types of Calls
- Elements of Calls
Closing
- Moving Sales Forward
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on August 14, 2023.
Call 1-866-352-9540 for further credit information.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
![Debbie Mrazek](https://image.lorman.com/speaker/tr:w-144,h-216/4338056.jpg)
Debbie Mrazek
The Sales Company
- Founder of The Sales Company in Plano, TX, a management and sales consulting firm
- Thirty-plus years in sales; which includes millions in sales herself
- Has helped entrepreneurs, small privately held and Fortune 50 companies in multiple industries
- Consultant, author of 14 books, international conference facilitator, and a highly sought-after public speaker
- Can be contacted at [email protected] or www.The-Sales-Company.com
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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