One of the most frustrating events to happen to a sales person is being hung up on during a phone conversation.
Stephan Schiffman will illustrate ways in which you can overcome the most important objections, turn around the conversation with the most difficult person, and gain either the appointment or the sale.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
How to Engage the Person
How to Lead and Create the Flow of the Conversation
How to Handle the Objections and Responses
How to Say Something Meaningful to the Person
How to Get to the Point and Close
The Philosophy of Calling
Why We Practice Interruptive Selling
How to Win Over the Person's Respect
When to Close
The Key Elements of Calling Anyone Anytime
and Anywhere
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on September 6, 2012.
Call 1-866-352-9540 for further credit information.
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Stephan Schiffman
SteveSchiffman.com, Inc.
- Leader in motivational and sales training since 1979
- Certified management consultant, has trained and consulted to a wide range of corporations, including IBM, AT&T, Motorola, Sprint, CIGNA and a host of other organizations throughout the world
- Trained more than 500,000 professionals in more than 9,000 companies
- Accomplishments include the development of highly pragmatic sales training and management programs that adapt effectively into a broad range of sales environments and industries
- Rated as the number one sales expert in prospecting by Personal Selling Power magazine
- Wrote more than 50 best-selling sales books
- Can be contacted at [email protected]
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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