Understand the implicit attitudes or stereotypes that shape how we engage others and make decisions in the workplace.
Bias is personal, cultural, and institutional. Bias (conscious or unconscious) is a people issue - meaning it is decent people who don't see how their mental images, quick assumptions, and resulting decisions affect the opportunities and experiences of co-workers. Most often, it is invisible to those who have it. The reality is that we all have biases, and our unconscious is very powerful. Unconscious bias can affect hiring, assignments, promotions, evaluations, dismissals, customer service, sales, revenue, profits, and in health care - patient care and safety. This topic focuses on the implicit attitudes or stereotypes that shape how we engage others and make decisions in the workplace and will provide an understanding of how bias is formed in our unconscious.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Understanding Unconscious Bias
- Definition and Overview of Unconscious Bias - What Is Unconscious Bias?
- Recognizing Unconscious Bias
- The Relationship Between Unconscious Bias, Diversity and Inclusion, and Preventing Discrimination
Addressing Unconscious Bias
- How Biases Can Influence Workplace Decisions and Interactions
- How to Recognize Personal Biases and Make More Informed Decisions
- Strategies to Minimize Bias
The Negatives of Pattern Matching
- The Downside of Making Assumptions
- How to Recognize Microaggressions
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on December 12, 2023.
Call 1-866-352-9540 for further credit information.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Audrey Halpern
ARH Employee Training
- President of ARH Employee Training, working to create and customize employee soft skills training programs that fit the culture of her clients
- More than 20 years of training facilitation/learning and development career, developing custom soft skills employee programs, onboarding, and Train the Trainer experience
- Faculty member of the American Management Association where she trains communication skills
- Corporate trainer for Fortune 500 companies across the country and globally
- Partners with business coaches, HR leaders, and other business leaders to facilitate corporate and institutional training events
- Member of several professional organizations and has received numerous certifications
- Writes weekly articles on LinkedIn® Pulse that have garnered much recognition and an international following
- Can be contacted at [email protected]; http://www.linkedin.com/in/audreyhtraining138/; twitter@trainsemployees; www.arhemployeetraining.com; www.facebook.com/ARH-Employee-Skills
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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