Gain the tools to stay focused and in control during difficult encounters, disarming manipulation without escalating conflict.
Communication opens us up to clarity, cooperation, and creativity - it can also leave us vulnerable to manipulation. In this session we will identify manipulative tactics, explore what motivates manipulators, and read communication clues. With the ability to differentiate manipulation from influence, we can explore how to more naturally respond with calm, confidence, and clarity. This session provides tools to stay focused and in control during difficult encounters, disarming manipulation without escalating conflict. By disarming manipulation and switching to nonmanipulative communication, you'll not only preserve peace but also steer conversations toward genuine dialogue, allowing you to navigate workplace dynamics with ease and confidence.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Explore Manipulative Communication
- What Is Manipulation?
- What Motivates Manipulators?
- How Is Manipulation Different From Influence?
- How Can You Recognize Manipulative Communication?
Types of Manipulation
- Negative Manipulation
- Positive Manipulation
- Strategic Manipulation
Resist Manipulation and Effectively Work With Others
- Games People Play
- Rational Thought
- Listening
- Disarming
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on November 13, 2024.
Call 1-866-352-9540 for further credit information.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
MP3 Download
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Sheryl Prindle
Professional Coach Academy
Sherry Prindle
- Virtual Training Specialist – Pathways Business Seminars, Successful Training Solutions
- Lead Trainer Specializing in Conflict, Communication, and Emotional Control – Performance Training Resources
- Founder of the Professional Coach Academy – Certifying life and executive coaches since 2008
- Author of Manipulation: How to Recognize and Resist the Games People Play
- Curriculum Development Specialist for three seminar companies and four gov-ernment agencies
- Founder and host of a Star Summit speaker and trainer incubator
- Certified as a professional trainer and master coach
- Interdisciplinary Master of Arts degree in Business, Communications, and Linguistics
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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