Learn to create and write complete process documentation and identify areas of improvement.
Payroll has always been complicated due to compliance issues, and with the addition of technology, payroll processes have become more involved. This has put payroll professionals in a position to get stuck in the 'get the payroll out' each week rut. This topic will help you create and write complete process documentation that would allow any associate in your department to do all processes if necessary. During this course, we will also review ways to identify process improvement while documenting your processes.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Understanding the Current Process
- Goal Trees
- Brainstorming
- Project Plans
Types of Process Documentation
- Process and Workflow Mapping Process
- Process Documentation
- Process Documentation Key Points
Ensuring the Process Documentation Is Complete
- Identify Process Improvement
- Walking the Process
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on May 5, 2022.
Call 1-866-352-9540 for further credit information.
- HR Certification Institute 1.0
- This E-Learning program has been pre-approved for 1.0 (General) recertification credit hours toward aPHR®, aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM), and SPHRi(TM) recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
- SHRM 1.0
- Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.
- Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Dayna J. Reum, CPP, FPC
Dayna J. Reum
- Senior director of payroll and HRIS at a major medical center in Chicago
- Heavily involved in the payroll field for more than 17 years
- Started as a payroll clerk at a small Tucson company, moved on to be a payroll team leader at Honeywell Inc.
- Obtained her FPC (Fundamental Payroll Certification) through the American Payroll Association
- Received several merit awards for customer service and acquisitions and divestiture
- Taught at the Metro Phoenix American Payroll Association meetings and the Arizona State Payroll Conference
- CPP (Certified Payroll Professional) through the APA
- Serves on the National American Payroll Association on the National Strategic Leadership Task Force, Government Affairs Task Force (PA local tax subcommittee)
- Received a citation of merit for her service and is a gold pin member of the APA
- Certified in HR hiring and firing practices and is a Six-Sigma Greenbelt
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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