Learn best practices for Clinical Documentation Integrity, identify documentation gaps, and enhance physician communication skills.
Clinical Documentation Integrity programs, formally known as Clinical Documentation Improvement programs have existed since 2008 with the advent of the MS-DRG coding and billing system. The need for complete and accurate documentation has evolved to today where payers are expecting to see an accurate and complete account of patient care, incorporating the telling and describing of the patient story and the establishment of medical necessity. CDI processes have not evolved to meet the changing needs and requirements of physician documentation. By attending this course, attendees will learn how to define best practice standards and principles of documentation, be able to identify true insufficiencies in documentation and even more importantly how to address with the physician. Attendees will become familiar with the critical nature of the physician’s clinical reasoning and clinical judgement, be able to incorporate these elements into the chart review process, recognize documentation insufficiencies that detract from a complete assessment and plan, and converse with physicians to address and prevent clinical validation denials. Attendees will be able to review a record efficiently in 5 minutes and hone in areas of documentation to address, helping physicians achieve true physician documentation excellence with proactive preemptive denial avoidance documentation.
Learning Objectives
- You will be able to define standards and best practices of physician documentation.
- You will be able to describe common documentation insufficiencies that contribute to medical necessity and clinical validation denials as well as level of care and DRG downgrades.
- You will be able to discuss with the physician how to strengthen the documentation and meet the best practice standards of documentation efficiently and effectively.
- You will be able to identify documentation insufficiencies contributing to denials using real case studies and learn how to address and communicate with physicians.
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Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Define the Standards of Documentation and Structural Framework That All Providers Must Follow | |
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Common Documentation Deficiencies Contributing to Payer Medical Necessity Andclinical Validation Denials | |
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How to Conduct a Thorough Inpatient Medical Record in Five Minutes | |
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Clinical Reasoning and Judgment, How Does It Factor Into the Record Review Process | |
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Credit
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Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
Live Webinar Registration
- ACHE 1.5
- The American College of Healthcare Executives no longer pre-approves courses or organizations. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting an application to the American College of Healthcare Executives for advancement or recertification.
ACHE Qualified Education credit must be related to healthcare management (i.e., it cannot be clinical, inspirational, or specific to the sponsoring organization). It can be earned through educational programs conducted or sponsored by any organization qualified to provide educational programming in healthcare management. Programs may be sponsored by ACHE, chapters or other qualified sources, whether the programming is face-to-face or distance offerings (webinars, online seminars, self-study courses, etc.).
- AHIMA (Pending)
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
OnDemand Course
This course was last revised on March 10, 2020.
Call 1-866-352-9540 for further credit information.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
Who should attend?
This live webinar is designed for medical records directors, health information directors, coders, billing managers, business managers, office managers, nurses, hospital administrators, social workers, counselors, release of records professionals, and compliance managers.
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Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty

Glenn Krauss, VBBA, RHIA, CCS, CCS-P, CPUR, CCDS, C-CD
Glenn Krauss, VBBA, RHIA, CCS, CCS-P, CPUR, CCDS, C-CDI, C-DAM, C-P
- Founder of Core-CDI.com
- Experience includes over years of progressive practical hands-on experience in clinical coding & documentation improvement, subscribing to the philosophy that quality of medical record documentation strongly correlates with overall quality of care & the overall achievement of a high performing revenue cycle
- Well-recognized and respected subject matter expert in the revenue cycle with an emphasis & focus upon collaborating & working closely with physicians in promoting, advocating for, educating & achieving sustainable improvement in clinical documentation that accurately reflects & reports the communication of fully informed coordinated patient care
- Experience in implementing various electronic health records including Cerner, Meditech, Athena, and Epic
- Has been instrumental in helping client physicians develop documentation templates to help streamline the EHR charting process as well as developed model documentation policies governing the Copy & Paste functionality within the EHR. Glenn works with Information Technology departments within hospitals and medical centers to develop extensive EHR training modules for physicians to take and become proficient in utilizing the EHR, navigating and controlling the documentation within the EHR versus the EHR controlling the documentation
- Frequently presents to many hospital associations, AHIMA and ACDIS chapters, and the American College of Physician Advisors
- Member of AHIMA, ACDIS, and HFMA
- B.B.A. Degree in management, Hofstra University in Hempstead, New York
- Can be contacted at 603-303-3337 or [email protected]
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Credit
More Program Information
Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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