Take steps to combat the negative communication that is robbing your organization of productivity and positive energy.
Negativity is seemingly unavoidable in the workplace. Whether you work at a small or large company, it is present and can contribute greatly to the creation of a toxic work environment that adversely impacts employee performance as well as mental and emotional health. In this presentation, we will get to the source of negativity, learn how to handle it, prevent it, and work through it. Both manager roles and how managers can help employees experiencing negativity will be explored to provide a holistic lens into this common issue. Get ready to stop negativity in its tracks!
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Why Negative Chatter Exists
- Definition
- Why It Happens
- When It Occurs
- Effects of
Workplace Culture
- Personalities
- Inclusivity
- Common Causes of Negative Chatter
Management Sets the Mood
- Leadership Styles
- Fairness
- Tolerating vs. Allowing
Prevention Through Communication
- Empathetic Response/Listening
- Positivity vs. Toxic Positivity
- How to Isolate Negativity in Conversation
Ongoing Solutions for Managers
- Feedback and Action Not Reaction
- Resources
- Reflection
- Maintanence
Ongoing Solutions for Employees
- Tips
Case Studies/Closing
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on September 22, 2022.
Call 1-866-352-9540 for further credit information.
HR Certification Institute 1.0
- This E-Learning program has been pre-approved for 1.0 (General) recertification credit hours toward aPHR®, aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM), and SPHRi(TM) recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
- IAAP 1.0
- All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
SHRM 0.75
- Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 0.75 PDC(s) for the SHRM-CP or SHRM-SCP.
To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.
- Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Amy Nolan
Life Design by Amy
- Life & Business Coach/Mental Health Therapist at Life Design by Amy
- Board-certified life and executive and licensed psychotherapist
- Practice primarily helps busy professionals with an emphasis on work-life balance and the consciousness of self-care
- Public speaker for her own company, trainer of the Center for Credentialing & Education, writes curriculum for Rutgers University and has written curriculum/content for the Institute for Integrative Nutrition
- Over 200 presentations in the business, mental health, and wellness industries
- Author of Insights Blog, featured on public outlets such as Yahoo and New York Post
- Ed.S. Degree in organizational management; Master’s degree in counseling psychology
- Can be contacted at [email protected], www.lifedesignbyamy.com, or on Instagram @lifecoachamy
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
All of your training, right here at Lorman.
Pay once and get a full year of unlimited training in any format, any time!
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