Learn steps you can take to assist your remote team when conflict arises.
Are you stumped or annoyed by conflict among your remote workforce? It turns out it's not that complicated. There are a series of steps you can take to make sure you're helping and not hurting when conflict arises. This topic will help you identify the steps to take when conflict arises.
Learning Objectives
- You will be able to identify conflict and the distressing aspects of conflict.
- You will be able to recognize how using empowerment and recognition shifts helps to resolve conflict.
- You will be able to identify what the transformative mediator does.
- You will be able to recognize the 5 steps to determining what's next.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
What's the Most Helpful Way to Think About Conflict Among Your Remote Workforce?
When Is It Time to Intervene in the Conflicts You Hear About?
5 Steps to Deciding What's Next When You Learn There Is Serious Conflict.
When Is It Time to Bring in an Outside Mediator?
When Is It Time to Consult With Legal Counsel, HR, or Your Superior?
If You're in a Position to Mediate Yourself, What Are the Key Techniques With a Remote Workforce?
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on February 28, 2023.
Call 1-866-352-9540 for further credit information.
- ASA 1.0
- This program may qualify for 1.0 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]. Please retain proof of attendance in the event your CE record is audited.
HR Certification Institute 1.0
- This E-Learning program has been pre-approved for 1.0 (General) recertification credit hours toward aPHR®, aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM), and SPHRi(TM) recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
SHRM 1.0
- Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
CPE/NASBA - QAS Self Study 1.8 including Personnel/HR 1.8
- Noggin Guru, Inc. dba Lorman Education Services and BankersHub is registered with the National Association of State Boards of Accountancy (NASBA) as a QAS Self Study sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org. For more information regarding administrative policies such as complaint and refund, please contact our offices at 866-352-9539. CPE Credit: Maximum Credit Hours: 1.8 each session (based on a 50 minute credit hour). You must attend at least 50 minutes to obtain credit. Field of Study: Personnel/HR for 1.8 hours. Prerequisite: . Level of Knowledge: Intermediate. Teaching Method: Seminar/Lecture. Advance Preparation: None. Delivery Method: QAS Self Study. Please refer to the information in this advertisement for outline, course content and objectives. Upon completion of this course, you will receive a certificate of attendance. Final approval of a course for CPE credit belongs with each state's regulatory board.
To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.
- Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Dan Simon
Simon Mediation
- Practices and teaches transformative mediation in Minnesota, Southern California, and worldwide through Zoom
- Has mediated hundreds of workplace disputes and trained hundreds of mediators
- Co-author of Self-Determination: The Art & Science of Mirrors and Lights
- Fellow and board member of the Institute for the Study of Conflict Transformation
- Served as chair of the ADR Section of the Minnesota State Bar Association and on the board of the Minnesota Supreme Court’s ADR Ethics Board
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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