Understand the everyday struggles caused by personality differences and learn communication strategies to connect, motivate, and reduce conflict.
A majority of unhealthy conflict occurs because of miscommunication rooted in personality differences. In fact, research shows that personality clashes are one of the top causes of workplace drama. Personality has a tremendous impact on workplace interactions because it influences how we perceive the situations, how we prefer to communicate, environmental preferences, how we are motivated, and how we sabotage ourselves in distress. Most models of personality raise awareness but don't teach new communication behaviors. When we know what to look for, we see that how people communicate is incredibly consistent, observable, and predictable. This topic will help you understand the everyday struggles caused by personality differences and share new communication strategies to connect, motivate, and reduce conflict with all types. Leave with more confidence to turn personality differences into an opportunity for greater connection, innovation, and engagement.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Personality: What Is It and Why Does It Matter?
- What Is Personality and How It Impacts Workplace Interactions
- It's Not What You Say, but How You Say It
- Common Everyday Struggles: Personality Clashes and Miscommunication
Types in People, Not Types of People
- The Anatomy of Personality
- The Six PCM Personality Types in Each of Us
- Communication Preferences and Motivational Needs
- Impact of the Pandemic on Personality
Communicating Effectively With Different Personality Types
- How to Recognize Miscommunication
- How to Communicate With Each Personality Type
- How to Positively Motivate Each Personality Type
Managing Your Own Personality
- Self-Fullness and Personal Responsibility
- Three Steps for Increasing Personality Agility and Reducing Burnout
- Building a Culture of Personality Inclusion
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on April 30, 2021.
Call 1-866-352-9540 for further credit information.
- ASA 0.75
- This program may qualify for 0.75 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]. Please retain proof of attendance in the event your CE record is audited.
HR Certification Institute 1.0
- This E-Learning program has been pre-approved for 1.0 (General) recertification credit hours toward aPHR®, aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM), and SPHRi(TM) recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
SHRM 0.75
- Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 0.75 PDC(s) for the SHRM-CP or SHRM-SCP.
To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.
- Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Nathan Regier, Ph.D.
Next Element Consulting, LLC
- Founder and CEO of Next Element Consulting, a global organizational culture consulting company
- Published four books about compassionate leadership and workplace culture
- Hosts a podcast called OnCompassion with Dr. Nate
- Certifying master trainer in the Process Communication Model
- Ph.D. degree in clinical psychology, University of Kansas
- Can be contacted at [email protected]
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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