Prepare personally and professionally to lead calmly and successfully during times of crisis, change, and uncertainty.
Leaders who know how to respond in times of crisis and rapid change are more successful than others who do not. The self-aware leader understands the importance of leveraging one's strengths and utilizing certain tools during troubling times. This webinar is designed to share practical applications that leaders can use when crisis situations in organizations require effective and impactful leadership.
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Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Overview
- Leading, Not Managing in Times of Crisis
- Decision Making
- Problem Recognition and Assessment
- Impact on Organization: Successful and Unsuccessful Examples
- Crisis Management Plan and the Crisis
- Proactive vs. Reactive
- Isolated Incident vs. Holistic Approach
Taking Action
- Leadership Styles
- Command and Control
- Adaptive: Anticipation, Articulation, Adaptation and Accountability
- Transformational
- You Are the Blue Print
- Solutions Focused and Creative Thinking Under Pressure
- Behavior: Projecting and Modeling, Resilience, Risk Taking
- Communication
- Assembling Strong Team
- Human Factor
Leadership Learning
- Self-Awareness and Personality
- Skilled Leadership: Essential Skills and Traits to Lead
- Crisis Opportunity
- Business Start-up Phases and Crisis Leadership: Adaptation, Adjustment and Situation
- Reviewing Crisis Management Plan
Self-Leadership
- Self-Care
- Working With a Coach
- Continuous Learning
Summary and Q and A
- Highlights
- Questions and Answers
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More Program Information
Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on September 22, 2023.
Call 1-866-352-9540 for further credit information.
SHRM 1.0
- Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Credit
More Program Information
Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty

Cynthia R. Mullins
Cynthia R. Mullins, JD, MS, SHRM-CP
- CEO & Founder, Baldwin Rise
- Corporate trainer, human resources consultant, management professor, legal and compliance advisor, speaker
- Strategic and operational legal counsel and chief human resource officer for 31 years for global management consulting firm
- MBA Faculty: University of Arizona Global Campus, and University of Bridgeport Trefz School of Business
- Faculty: Connecticut State Community College, La Salle University, and Antioch University
- Public arbitrator for Financial Industry Regulatory Authority (FINRA)
- Conduct seminars, workshops, and webinars: human resource topics, business ethics and compliance, women’s leadership, business communication, soft/critical skills, career strategies, employment rights, negotiation and mediation, conflict resolution, and nonprofit operations
- J.D. Degree, University of Connecticut School of Law; M.S. Degree business ethics and compliance, Cambridge College; B.A. Degree political science, University of Connecticut
- Certificates: human resource management, Duke University; negotiation mastery, Harvard Business School Online; Scholar-Practitioner Training and Development Program, Association to Advance Collegiate Schools of Business (AACSB)
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Credit
More Program Information
Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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