Understand the best practices in managing the five generations of the American workforce.
Millennials now outnumber other generations at work. Today's workforce is made up of five generations. Chances are that the potential of managing someone older than you is a highly possible situation. This can mean that many new managers may be decades younger than the subordinates for whom they are writing performance reviews, delegating assignments, and deciding their salary. Being an effective manager requires skills like leadership, communication, strategic thinking, and planning. It takes time to build rapport and respect with a team. It is imperative that new managers take the time and energy to coalesce with their team to mitigate the negative impacts on team performance and morale. Managing employees who are older and have more experience than you can be a rewarding opportunity for growth and success within an organization. By recognizing and leveraging expertise, a manager can create a harmonious and productive work environment. Effectively managing older employees requires a thoughtful approach that balances respect, open communication, and collaboration. This presentation will explore the benefits of managing older, more experienced employees, including tapping into their wealth of knowledge, fostering a positive team dynamic, and promoting continuous learning and development.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Introduction
- Importance of Managing Employees Who Are Older and More Experienced
- Benefits of Effective Management in a Multigenerational Work Environment
- Recognizing That Not All Older Workers Will Be Happy With a Younger Boss
- When Managing, Beware of Embracing Stereotypes
Establishing a Positive Work Culture
- Fostering an Inclusive and Respectful Environment
- Encouraging Open Communication and Feedback
- Promoting Teamwork and Collaboration Across Generations
- Getting Everyone on the Same Page
Build Relationships and Trust
- Recognizing the Unique Strengths and Perspectives of Older Employees
- Showing Genuine Interest in Employees' Experiences and Expertise
- Listening Actively and Valuing Insights
- Developing Personal Connections and Mentorship Opportunities
Leverage Their Experiences
- Recognize and Utilize Their Wealth of Knowledge
- Delegate Responsibilities That Match Their Experience
- Encourage Them to Share Their Experiences With the Team
- Encourage Cross-Generational Learning and Knowledge Sharing
- Focus on Results
Lead by Example
- Demonstrate Humility and Willingness to Learn From Older Employees
- Display Fairness and Consistency in Decision-Making
- Set Clear Expectations and Be an Approachable Leader
- Do Not Be Intimidated
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on September 13, 2023.
Call 1-866-352-9540 for further credit information.
- ASA 1.0
- This program may qualify for 1.0 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]. Please retain proof of attendance in the event your CE record is audited.
HR Certification Institute 1.0
- This E-Learning program has been pre-approved for 1.0 (General) recertification credit hours toward aPHR®, aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM), and SPHRi(TM) recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
SHRM 1.0
- Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.
- Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Larry Hammond, Sr.
V1H Consulting
- Principal with V1H Consulting
- Through his workshops, strategy sessions, and keynote addresses, he focuses on helping organizations that are stuck in the way it has always been done, thinking without ever achieving true satisfaction, to transform
- By producing an organizational culture that creates a contagious leadership environment, helps organizations to achieve maximum performance, increase employee retention, and heighten employee engagement
- More than 20 years of senior leadership, coaching, training, and development experience
- Mentor in business, marketing, sales, human resources, entrepreneurship, and leadership in public agencies and community organizations
- Facilitated management and employee feedback sessions
- Coaches leaders and managers in public and private industries around team building and culture development
- Developed, delivered, and evaluated a variety of training seminars, including, customer service, change management, strategic planning, leadership development, and public speaking
- Provided leadership training to Leadership Pasadena, a leadership program that empowers, inspires, and connects leaders who strengthen a diverse community
- Designed, developed, and delivered management and leadership programs for managers in the public, private, and nonprofit sectors that helped clients improve employee and organizational performance
- Certified in Managing Organizational Change (MOC)
- 34 Strong Certified Strengths Coach
- Completed graduate courses in public administration from Catholic University, Washington, D.C., and in information technology, University of the District of Columbia
- M.A. degree in public administration, The Tseng College-Graduate, international, at California State University, Northridge; B.S. degree, Clark Atlanta University, Atlanta, GA
- Can be contacted at 626-379-4108 or [email protected]
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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