Gain a better understanding of how to recognize emotions in the workplace before they become a problem.
You, your employees, and your family members are living during unusually stressful times. In this course, you will learn research-based tools you can apply to improve stakeholder relations and quality of customer service. These skills can be taught to your employees.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Introduction
Discussion About Self-Distancing
Comparison of Self-Distancing Thinking Versus Your Approach to Thinking About Your Stress
Stress: A Problem With Your Mind or With Your Brain?
- Role of the Amygdala
- Binary vs. Ordinal Thinking
Comparison of Ordinal Thinking About Your Stress
Your Stress: Can You Change the Camera Angle?
- Amygdala Perspective vs. the Cerebral Cortex Perspective
- Example: Larry Gets a Call the Week of Thanksgiving
Comparison or Camera Angle Change With Your Stress
Summary and Conclusions
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on June 21, 2022.
Call 1-866-352-9540 for further credit information.
HR Certification Institute 0.75
- This E-Learning program has been pre-approved for 0.75 (General) recertification credit hours toward aPHR®, aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM), and SPHRi(TM) recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
- IAAP 0.75
- All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 0.75.
SHRM 0.75
- Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 0.75 PDC(s) for the SHRM-CP or SHRM-SCP.
To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.
- Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Laurence Stybel
Stybel Peabody Associates, Inc.
- Harvard University-trained licensed psychologist, CEO, board member in the HRTech space, co-founder of two companies, and entrepreneur-in-residence at a private equity fund
- One company is Stybel Peabody Associates, Inc.; its mission is ‘smooth leadership change when the stakes are high;’ retained search limited to board members, CEOs, COOs, and CFOs
- Has unique expertise in ‘smooth leadership change’ in family businesses and law firms
- Co-author of Navigating the Waterfall: A 21st Century Guide to Job Search and Career Management and co-author of monthly perspectives on leadership, career management, and corporate governance for Psychology Today
- Articles on leadership, career management, and corporate governance have appeared in California Management Review, Directorship, Harvard Business Review, and MIT Sloan Management Review
- Was President of the Boston Human Resource Association and a member of the Board of Directors of the National Human Resource Association
- Has been on the Board of Governors of the Institute for Career Certification International
- Listed in Marquis Who’s Who in America and Marquis Who’s Who in Business and Finance
- In 2019, The Marquis Publishing Company presented him with the Albert Marquis Distinguished Service Award for his enduring contributions to the field of leadership
- Earned the highest ICCI credential: Career Management Fellow
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
All of your training, right here at Lorman.
Pay once and get a full year of unlimited training in any format, any time!
- OnDemand Courses
- Live Webinars
- MP3 Downloads
- Course Manuals
- Executive Reports
- White Papers and Articles
Additional benefits include:
- State Specific Credit Tracker
- All-Access Pass Course Concierge
Questions? Call 877-296-2169 to speak with a real person.
Access to all training products for one year
$699/year
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With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!
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