Live Webinar

65-minute live streaming program
  • March 19
  • 1:00 - 2:05 pm EST

Intelligent Automation and AI in Banking

March 19

Learn how banks can implement AI responsibly with ethical principles, data governance, collaboration, and continuous monitoring.

Many banks are under growing pressure to adopt Intelligent Automation and AI solutions for improved efficiency and customer service. However, without a strong ethical framework, these technologies can introduce data privacy vulnerabilities, algorithmic bias, and lack of transparency, ultimately eroding customer trust, attracting regulatory scrutiny, and damaging brand reputation.

To responsibly implement AI in banking, institutions should embed ethical principles—including fairness, accountability, and transparency—throughout the entire lifecycle of AI projects. Involving: Robust Data Governance (ensuring data privacy and security, as well as regular bias audits), Cross-functional Collaboration (compliance, legal, IT, and risk teams working in tandem), Phased Deployment (running pilot programs and refining models before scaling), and Continuous Monitoring (ongoing oversight, explainability measures, and stakeholder feedback). By proactively addressing these elements, banks can strengthen their reputations, maintain regulatory compliance, and deliver reliable, customer-centric services powered by AI.

Learning Objectives

  • You will be able to identify core use cases of IA and AI banking.
  • You will be able to explain the benefits to banking institutions of using AI.
  • You will be able to review the challenges and risks of using AI.
  • You will be able to discuss future trends in AI banking.

Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Overview
  • Definition of Intelligent Automation (IA) and AI in Banking
  • Brief History and Evolution of AI Adoption in Financial Services
  • Why Ethical Considerations Are Critical (Trust, Reputation, Compliance)
Core Use Cases of IA and AI in Banking
  • Customer Service and Engagement
  • Risk Management and Regulatory Compliance
  • Operational Efficiency
Ethical Considerations and Pitfalls
  • Data Privacy and Security
  • Bias and Fairness
  • Transparency and Explainability
  • Accountability and Governance
Benefits to Banking Institutions
  • Enhanced Customer Experience and Personalized Offerings
  • Reduction of Human Error and Improved Accuracy
  • Cost Savings and Increased Operational Efficiency
  • Opportunity to Build Trust and Brand Reputation Through Responsible AI Practices
Challenges and Risks
  • Data and Model Compliance With Evolving Regulations (GDPR, CCPA, PSD2, etc.)
  • Integrating New AI Solutions With Legacy Infrastructure and Organizational Culture
  • Ensuring Ethical Principles Are Upheld at Scale
  • Balancing Innovation With Risk Management and Stakeholder Trust
Actionable Steps for Responsible Implementation
  • Ethical Risk Assessment
  • Robust Data Governance
  • Phased Rollouts With Oversight
  • Change Management and Training
  • Continuous Monitoring and Accountability
Future Trends in AI and Banking
  • Ethical AI Regulations on the Horizon (EU AI Act, Global Data Laws)
  • Rise of Explainable AI (XAI) Frameworks for Risk Assessments
  • Potential of AI-Driven Hyper-Personalization, Balanced With Privacy Safeguards
  • Collaboration Between Banks, Fintech, and Regulators to Set Ethical Standards
Case Studies and Examples
  • Bank Successfully Integrating Ethical AI Checks in Loan Approvals to Reduce Bias
  • Fraud Detection System That Prioritizes Explainability for Regulatory Compliance
  • Fintech Start-up Leveraging Federated Learning to Respect Data Privacy Across Multiple Institutions
Conclusion and Q&A
  • Recap of Main Points With Ethical Takeaways
  • Emphasize That Responsible AI Adoption Is an Ongoing, Iterative Process
  • Open the Floor for Questions and Group Discussion
Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

Live Webinar Registration

  • CPE 1.2 including Information Technology 1.2
     
  • Noggin Guru, Inc. dba Lorman Education Services and BankersHub is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org. For more information regarding administrative policies such as complaint and refund, please contact our offices at 866-352-9539. CPE Credit: Maximum Credit Hours: 1.2 each session (based on a 50 minute credit hour). You must attend at least 50 minutes to obtain credit. Field of Study: Information Technology for 1.2 hours. Prerequisite: basic knowledge of the banking industry. Level of Knowledge: Intermediate. Teaching Method: Seminar/Lecture. Advance Preparation: None. Delivery Method: Group Internet Based. Please refer to the information in this brochure for outline, course content and objectives. Upon completion of this course, you will receive a certificate of attendance. Final approval of a course for CPE credit belongs with each state's regulatory board. Please note: In order to receive CPE credit for this course you MUST use the streaming audio option, as well as enable and complete the required progress checks.
     

Who should attend?

This live webinar is designed for presidents, vice presidents, branch managers, loan officers, compliance officers, loan department personnel, accountants, controllers, CFOs, and credit and collection managers.

Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

David Hatami, Ed.D

David Hatami, Ed.D

EduPolicy.ai/ScholarBar Education LLC

Dr. David Hatami, Ed.D.

  • Leading expert in AI Ethics, AI Policy Development, and Higher Education Leadership, serving as Managing Director of an AI educational technology consulting firm, EduPolicy.ai
  • Respected speaker and presenter at national conferences, educational institutions, and industry events focusing on artificial intelligence ethics and policy implementation in academic and corporate settings
  • Expertise is showcased through various published works in professional journals and industry publications.
  • Serves on multiple AI ethics committees and provides consulting services to colleges and universities nationwide, focusing on responsible AI implementation and policy development
  • Doctor of Education in Higher Education Leadership & Administration, along with two master’s degrees, the first in English Literature and the second in Higher Educational Leadership
  • Can be reached at 727-741-7748 or via email at [email protected]
Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • OnDemand Courses
  • Live Webinars
  • MP3 Downloads
  • Course Manuals
  • Executive Reports
  • White Papers and Articles

Additional benefits include:

  • State Specific Credit Tracker
  • All-Access Pass Course Concierge

Questions? Call 877-296-2169 to speak with a real person.

Sign Up Today
With This Course

Access to all training products for one year
$699/year

Unlimited Lorman Training

With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!

Easy Registrations

Once you purchase your All-Access Pass you will never be any further than one-click away from attending any Lorman training course.

Invest in Yourself

You haven't gotten to where you are professionally by luck alone; it's taken a lot of hard work and training. Invest in yourself with the All-Access Pass.

Product ID: 406765
Published 2025
Purchase Options

Register today before this event fills.