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Improve Creative Thinking and Problem Solving in the Workplace

Gain an understanding of how critical thinking skills benefit your everyday life and learn simple habits to help improve these skills.

Creative thinking is the process by which one considers situations from a different perspective, seeking to understand the problems, developing innovative solutions, and creating a culturally aware workplace. Being a creative thinker involves trying to find new ways to approach existing solutions and identifying new problems in the workplace. It allows one to form connections between concepts and find similarities between vastly different situations to prevent future problems. Even though it may sound as if creative thinking is prominent in the artistic world, it also has a key role in developing new technologies and leveraging businesses. Many jobs now require creative thinking to problem solve. It has several benefits for business, such as building confidence, developing knowledge, releasing stress, and promoting emotional intelligence. In this presentation, we will also look at convergent and divergent thinking and how an organization finds the right balance.

64 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Why Creative Thinking Is Important

  • Definition
  • Benefits
  • Key Elements
  • Adding the Element of Hybrid or Remote Workforce

Making Curiosity Thrive

  • Engaging Team Members
  • Selecting Curious People During the Recruitment Process
  • Reward Curious Employees
  • Sustaining Collaboration and Problem Solving

What Limits Creativity

  • Work Environment
  • Understanding Motivations for Creativity
  • Which Boosts Creativity - Rewards or No Rewards
  • Inclusive Leadership

Convergent vs. Divergent Thinking

  • Definitions
  • Finding the Right Balance
  • Culture Within a Hybrid Workforce
  • Measuring Culture of Engagement
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on August 7, 2023.

Call 1-866-352-9540 for further credit information.

  • ASAP PACE 0.1
     
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
     
  • IAAP 1.0
     
  • All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Jackie A. Sexson

Jackie A. Sexson

  • Compliance and HR leader
  • Former executive director with the legal and human resources consulting firm, The Sexson Group
  • Extensive experience in employment and labor law, as well as human resources
  • Experience as an attorney with HR background in employee relations, performance management (360-degree feedback), organizational management, benefits administration, recruitment and selection, compensation, equal employment opportunity, and training and development
  • Experience with the public sector, Fortune 500 companies and small startup companies
  • Held director and executive level positions, and worked as an independent consultant
  • Certified as a senior professional in human resources by the Society for Human Resources Management
  • J.D. and M.B.A. degrees
  • Can be contacted at 334-274-3007 or [email protected]
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More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • OnDemand Courses
  • Live Webinars
  • MP3 Downloads
  • Course Manuals
  • Executive Reports
  • White Papers and Articles

Additional benefits include:

  • State Specific Credit Tracker
  • All-Access Pass Course Concierge

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 410830
Published 2023
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