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Stay Interviews: A Guide to Retention

Learn how to conduct stay interviews and keep your most talented employees.

As many organizations resume work after a global pandemic has raged, employers find that they are in a war for talent and must find creative ways to attract talented people and retain those people. If leaders do not take steps to identify what attracts and keeps people in their organizations, they will find themselves outclassed by other organizations that pay more, provide better benefits, or otherwise treat people better. This topic will help employers understand what stay interviews are, how they differ from exit interviews, and how stay interviews may be used in combination with other approaches to enhance the likelihood that people will stay in organizations. This information is critical for employers so they can build a climate that will attract and keep talented, productive people.

63 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

What Are Stay Interviews, and What Is the Business Case for Using Them?

  • Define Stay Interview
  • Explain Why Stay Interviews Are Useful
  • Describe Why Stay Interviews Are Needed Now

How Are Stay Interviews Planned and Conducted?

  • Planning the Stay Interview
  • Conducting the Stay Interview
  • Variations of Traditional Approaches to Stay Interviews - Other Ways to Plan and Conduct Them

How Can Stay Interviews Go Beyond Exit Interviews to Provide More Useful Information to Make an Employer a Wonderful Place to Work?

  • Relating Stay Interviews and Exit Interviews
  • Improving Exit Interviews
  • Why Stay and Exit Interviews Should Both Be Used

How Can Stay Interviews Pinpoint Employment Brand and Be Made Part of a Retention Strategy?

  • What Is an Employment Brand?
  • How Do Stay Interviews Relate to Employment Brand?
  • What Is Retention Strategy, and How Does the Stay Interview Fit in?

What Is the Future of the Stay Interview?

  • The Future of Stay Interviews
  • Identifying Typical Problems With Stay Interviews - and How to Overcome Those Problems
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on November 26, 2024.

Call 1-866-352-9540 for further credit information.

  • ASA 1.0
     
  • This program may qualify for 1.0 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]. Please retain proof of attendance in the event your CE record is audited.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

William J. Rothwell, Ph.D., SPHR, SHRM-SCP, RODC, CPTD Fellow

William J. Rothwell, Ph.D., SPHR, SHRM-SCP, RODC, CPTD Fellow

Rothwell & Associates, Inc.

William J. Rothwell, Ph.D., DBA, SPHR, SHRM-SCP, RODC, FLMI, CPTD Fellow

  • President/Distinguished Professor
  • Specializes in HR practice—and especially succession planning and Organization Development
  • Published 168 books on HR and related topics since 1987 and delivered 1,600 professional talks in 15 nations over 30 years
  • Member of Society of HR Management, Association for Talent Development, International Society for Performance Improvement, the OD Network
  • Can be reached by email at [email protected]
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Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 411739
Published 2024
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