Learn practical strategies to effectively handle difficult managers and build better relationships.
Many HR professionals face challenges when dealing with managers who resist HR policies, create a hostile environment, or complicate the HR process by failing to cooperate in areas such as hiring, performance reviews, or employee relations. These managers may see HR as an obstacle rather than a partner, leading to a breakdown in communication and a negative impact on overall organizational effectiveness. Left unchecked, this resistance can result in lower employee engagement, compliance issues, and increased turnover, putting additional strain on HR departments. This topic provides HR professionals with practical strategies to effectively handle difficult managers. It will cover key techniques for building better relationships between HR and management, fostering a collaborative culture, and addressing common manager behaviors that hinder HR processes. Participants will learn how to manage conflict, communicate the value of HR initiatives, and use influence to gain buy-in from resistant managers. This session is essential for HR professionals who want to improve their working relationships with management and ensure smoother implementation of HR policies throughout their organizations.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Introduction and Overview
- Goal: Set the Stage for Understanding the Issue and How It Impacts HR Operations and Overall Organizational Success
Identifying Difficult Manager Types
- Goal: Help HR Professionals Recognize the Different Types of Difficult Managers and How Each Type Presents Unique Challenges
The Impact of Difficult Managers on HR and the Organization
- Goal: Explain the Negative Consequences That Arise From Poor HR-Manager Relations
Communication Strategies to Overcome Resistance
- Goal: Provide Participants With Tools and Strategies for Improving Communication With Resistant Managers
Building Relationships and Gaining Buy-in
- Goal: Show HR Professionals How to Develop Stronger Relationships With Managers to Foster Cooperation
Conflict Resolution and Problem Solving
- Goal: Equip HR Professionals With Methods to Resolve Conflicts and Find Workable Solutions With Managers Who Are Making Things Difficult
Closing Remarks and Next Steps
- Goal: Summarize the Webinar and Provide Actionable Steps for Participants to Take Back to Their Organizations
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on October 29, 2024.
Call 1-866-352-9540 for further credit information.
- ASA 1.0
- This program may qualify for 1.0 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]. Please retain proof of attendance in the event your CE record is audited.
HR Certification Institute 1.0
- This E-Learning program has been pre-approved for 1.0 (General) recertification credit hours toward aPHR®, aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM), and SPHRi(TM) recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
SHRM 1.0
- Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.
- Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
MP3 Download
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
William J. Rothwell, Ph.D., SPHR, SHRM-SCP, RODC, CPTD Fellow
Rothwell & Associates, Inc.
William J. Rothwell, Ph.D., DBA, SPHR, SHRM-SCP, RODC, FLMI, CPTD Fellow
- President/Distinguished Professor
- Specializes in HR practice—and especially succession planning and Organization Development
- Published 168 books on HR and related topics since 1987 and delivered 1,600 professional talks in 15 nations over 30 years
- Member of Society of HR Management, Association for Talent Development, International Society for Performance Improvement, the OD Network
- Can be reached by email at [email protected]
Add to Wishlist
More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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