Learn best practices on how to stay HIPAA compliant with your front desk staff.
Since the coronavirus pandemic and as states continue to pass laws relating to individuals’ health data, it is critically important for front desk and frontline workers to have a practical, workable understanding of how HIPAA’s Privacy and Data Security standards apply. This webinar will take a role-based look at some of the key activities performed by front desk healthcare employees and review opportunities for protecting patient privacy in routine and in unusual circumstances. Certified privacy officer Leslie Bender, an experienced HIPAA educator, will highlight HIPAA’s requirements in a practical, accessible way for the unique circumstances frontline health care workers face and the challenges the pandemic has brought to patients’ ‘front desk’ experiences.
Learning Objectives
- You will be able to recognize patient’s communication preferences about how their protected health information is used and disclosed.
- You will be able to review the HIPAA compliant authorization.
- You will be able to identify who a patient’s legal representative is and what information the personal or legal representative may receive.
- You will be able to discuss how to properly respond to patients’ requests for access to all or a portion of their protected health information.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
| Assuring Our Working Knowledge of HIPAA Allows Frontline Workers to Navigate Point of Registration Topics Efficiently | |
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| Evaluating the Significant Situations in Which Third Parties Are Asking for a Patient’s Protected Health Information | |
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| Responding Properly to Patients’ Requests for Access to All or a Portion of Their Protected Health Information | |
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Credit
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
Live Webinar Registration
- ACHE 1.5
- The American College of Healthcare Executives no longer pre-approves courses or organizations. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting an application to the American College of Healthcare Executives for advancement or recertification.
ACHE Qualified Education credit must be related to healthcare management (i.e., it cannot be clinical, inspirational, or specific to the sponsoring organization). It can be earned through educational programs conducted or sponsored by any organization qualified to provide educational programming in healthcare management. Programs may be sponsored by ACHE, chapters or other qualified sources, whether the programming is face-to-face or distance offerings (webinars, online seminars, self-study courses, etc.).
- AHIMA 1.5 including Information Protection: Access, Disclosure, Privacy and Security 1.5
- This program has been approved for 1.5 continuing education units for use in fulfilling the continuing education requirements of the American Health Information Management Association (AHIMA). Granting prior approval from AHIMA does not constitute endorsement of the program content or its program sponsor.
- HFMA 1.5
- This course is approved by HFMA for certification maintenance of continuous educational points and will equal 1.5 points of classroom instruction.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
OnDemand Course
This course was last revised on June 15, 2021.
Call 1-866-352-9540 for further credit information.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
Who should attend?
This live webinar is designed for medical records directors, health information managers, billing managers, hospital administrators, compliance officers, and coders.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Leslie Bender, CIPP/US, CCCO, CCCA, IFCCE
Eversheds Sutherland (US)
- Senior attorney at Eversheds Sutherland (US) LLP, a multidisciplinary, international law firm that draws on our attorneys’ comprehensive industry and policy knowledge and a global network of industry advisors and subject-matter experts to provide innovative legal solutions and client-service excellence worldwide
- An articulate corporate author and engaging trainer with more than 30 years of experience handling compliance, regulatory, transactional, and legal matters for hospitals and financial services companies
- Recognized as a national expert on HIPAA and other information privacy and security laws, she was one of the first privacy officers internationally accredited as a Certified Information Privacy Professional
- In addition to being an attorney and government/regulatory relations specialist, she is an experienced mediator
- Frequent motivational speaker and compliance educator and has been honored for her contributions to the consumer financial and healthcare industries by several credit, collections, healthcare, and banking associations as well as the U.S. Small Business Administration
- J.D. degree, University of Notre Dame; undergraduate degree, Northwestern University
- Can be contacted at [email protected]
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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