Learn the fundamentals of Microsoft® Dynamics 365.
Dynamics 365 is a cloud-based Enterprise Resource Planning (ERP) and Customer Relationship Planning (CRM) framework built on the Azure platform. Dynamics provides high uptime and a comprehensive set of business tools. Whether you are in financing, sales or retail, Dynamics has an app for you. Use the Power Apps and Power BI to understand your sales and customer needs.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
What Is Dynamics 365?
A Brief History of Dynamics
Technology
- Power Platform
- Common Data Service
Applications
- Sales - Increase Sales Through:
- Customer Service
- Field Service
- Human Resources
- Finance
- Supply Chain Management
- Retail
- Commerce
- Focuses on Digital Commerce
- Project Service Automation
- Marketing
- Targeted, Multi-Channel Ad Campaigns to Create Leads
A Closer Look at Dynamics 365 Finance
- Power BI Driven Data and Analytics for Financial Planning and Analysis
- Role-Based Workspaces
- Automate and Prioritize Financial Tasks
- Emphasis on Subscription-Based Economy and Recurring Billing
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Credit
More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on March 10, 2020.
Call 1-866-352-9540 for further credit information.
- ASAP PACE 0.1
- This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
- IAAP 1.5
- All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.5.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Credit
More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Jay R. Carlson
FatDAWGS.com
- Principal and co-owner of FatDAWGS.com, an IT solutions company
- Microsoft® Certified System Engineer (MCSE) as well as a Microsoft® Certified Database Administrator (MCDBA)
- More than 25 years of experience in the IT industry and 20 years as a technical writer, including working as the technical lead at a top software company supporting their financial software
- Through FatDAWGS.com, co-wrote OfficeFest 2007, a self-published series of training modules that includes Using Microsoft® Excel® for Financial Analysis, Microsoft® Excel® Pivot Tables and Charts, as well as “Visual Basic for Applications in Microsoft® Excel® 2007”
- Co-developed commercial SQL solutions and well-reviewed iPhone® applications
- Graduate, Southern Illinois University; master’s degree in public administration with an emphasis in finance, University of Montana; associate’s degree in journalism
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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