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The Four Levels of Evaluation Training

Gain practical knowledge for creating an effective evaluation strategy for any training program or training initiative.

According to Trainingmag.com, on average, companies spend about $1000 per year on training per employee. That is a lot of money. Given the financial implications and increasing complexities that a wide range of organizations and professionals are facing to address operational issues, training professionals must learn how to develop and imple-ment more effective training programs. There are several strategies that can be applied to evaluate training pro-grams. Arguably, the most widely used model for the evaluation of training and learning is Donald Kirkpatrick's four levels of evaluation: reaction, learning, behavior and results. According to this model, evaluation should always begin with level one, and then, as time and budget allows, should move subsequently through levels two, three and four. This topic will include understanding the four-level model and how to apply it. It will also provide practical guidance for creating an effective evaluation strategy for any training program or training initiative.

66 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Training and Evaluation Principles

  • Instructional Systems Design Model (ISD) - ADDIE
  • Why Train?
  • Positive Training Philosophy
  • Obstacles
  • Why Evaluate?

Planning a Training Evaluation

  • Methodologies for Evaluation
  • Evaluation Objectives

Kirkpatrick's Four Level Model

  • Reaction
  • Learning
  • Behavior
  • Results

Evaluation Methods and Tools

  • Evaluation Forms
  • Keys to Success

Case Study - Service Over and Above the Rest (SORE)

  • Key Service Style Components
  • Participant Reaction Survey
  • Training Team Recommendations
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on July 10, 2024.

Call 1-866-352-9540 for further credit information.

  • ASA 1.0
     
  • This program may qualify for 1.0 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]. Please retain proof of attendance in the event your CE record is audited.
     
  • SHRM 1.0
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Larry Hammond, Sr.

Larry Hammond, Sr.

V1H Consulting

  • Principal with V1H Consulting
  • Through his workshops, strategy sessions, and keynote addresses, he focuses on helping organizations that are stuck in the way it has always been done, thinking without ever achieving true satisfaction, to transform
  • By producing an organizational culture that creates a contagious leadership environment, helps organizations to achieve maximum performance, increase employee retention, and heighten employee engagement
  • More than 20 years of senior leadership, coaching, training, and development experience
  • Mentor in business, marketing, sales, human resources, entrepreneurship, and leadership in public agencies and community organizations
  • Facilitated management and employee feedback sessions
  • Coaches leaders and managers in public and private industries around team building and culture development
  • Developed, delivered, and evaluated a variety of training seminars, including, customer service, change management, strategic planning, leadership development, and public speaking
  • Provided leadership training to Leadership Pasadena, a leadership program that empowers, inspires, and connects leaders who strengthen a diverse community
  • Designed, developed, and delivered management and leadership programs for managers in the public, private, and nonprofit sectors that helped clients improve employee and organizational performance
  • Certified in Managing Organizational Change (MOC)
  • 34 Strong Certified Strengths Coach
  • Completed graduate courses in public administration from Catholic University, Washington, D.C., and in information technology, University of the District of Columbia
  • M.A. degree in public administration, The Tseng College-Graduate, international, at California State University, Northridge; B.S. degree, Clark Atlanta University, Atlanta, GA
  • Can be contacted at 626-379-4108 or [email protected]
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

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  • State Specific Credit Tracker
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Product ID: 411437
Published 2024
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