Learn how to protect yourself from the impact toxicity can have on your mental and physical health.
Because of their profession, employees in Human Resources are often on the receiving end of the toxic emotions of their co-workers. HR professionals sometimes make decisions that their coworkers don't like, they are often the bearer of bad news, they are the receiver of complaints, and they are the shoulder that employees cry on. As such, their mental and physical health can be at risk if they don't know how to protect themselves from such toxicity. This course provides information on how to do so.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Why Some People Are so Toxic
- Genetics
- Unmet Needs
- Upbringing
- Illness
- Life Events
- Companions
- Work Environment
The Impact Toxicity Has on Mental and Physical Health
- A Constant Fight or Flight Response Causes High-Stress Levels
- Mental Health: Rumination, Insomnia, Memory Problems, Agitation
- Physical Health: Physical Pain and Discomfort, Appetite Changes, Exhaustion
Strategies to Handle Toxic Employees
- Listen to Understand
- Depersonalize
- Suggest Solutions
- Provide Resources
- Be Honest
- Establish Clear Expectations
- Create Strategies
- Follow up
- Hold Them Accountable
Implement a Self-Care Plan
- Boundaries
- Community
- Counseling
- Balance
- Change
Questions and Answers
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on June 22, 2022.
Call 1-866-352-9540 for further credit information.
HR Certification Institute 1.0
- This E-Learning program has been pre-approved for 1.0 (General) recertification credit hours toward aPHR®, aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM), and SPHRi(TM) recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
SHRM 1.0
- Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.
- Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Robin Paggi
Human Resource Development
- Owner of Human Resource Development by Robin Paggi
- 25 years of experience in leadership training and coaching
- Certified Human Resources Professional, Certified Professional in Learning and Performance, Certified Professional Coach, and Master Practitioner of the Myers-Briggs Type Indicator
- Co-author of the book Managing Generation Z: How to Recruit, Onboard, Develop, and Retain the Newest Generation in the Workplace
- M.S. degree in psychology; M.A. degree in interdisciplinary studies (a combination of the M.B.A. and sociology programs); M.A. degree in communication studies
- Can be contacted at [email protected], 661-496-8759, or https://www.hrdbyrobinpaggi.com
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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