Learn techniques on how to effectively communicate using these specific office tools.
Business is changing at warp speed and it's difficult to keep up. The world wants - no demands - information quickly. To be productive, you must look at your options then choose, and use, them wisely. This information helps you understand the most effective ways to communicate using the tools that are available to everyone. Using the right tools, at the right time and in the right way means better time management for you and your team getting more done with less stress and confusion. This can boost your credibility and gain you more respect from your managers, clients, and colleagues. You'll project the image of a confident, capable, professional using these tools and techniques.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
First Things First Understanding Communication
- Rules
- Outcome
- Attitude
Face To Face
- Watch Your Words
- Voice
- Image and Body Language
On the Phone
- Voice Message
- Voice Mail
- Shut up and Listen
Written Word
- Letters and Memo
- I Don't Understand
- Professional Image
- Pls X Txt
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on February 8, 2019.
Call 1-866-352-9540 for further credit information.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Donna Baylor
TRANSITION Seminars, Inc.
- Owner of TRANSITION Seminars, Inc.
- Specialties include real-world workshops, seminars, and coaching programs that create results in real-world situations
- More than 25 years of experience in national and international corporate training
- Member of local Chamber of Commerce, U.S. Chamber of Commerce, and American Businesswomen Association
- Written 4 books and is a mastery hypnotist
- Frequent speaker having presented on more than 45 different topics
- More than 8 years working with the Department of Labor training men and women leaving the military how to manage stress, job hunting skills, and assertive communication skills
- Can be contacted at 888-428-0686, [email protected] or www.linkedin.com/in/donnabaylor
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
All of your training, right here at Lorman.
Pay once and get a full year of unlimited training in any format, any time!
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