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OnDemand Course

Challenging Situations With Parents and Families

Gain practical tips and tools you can apply in your work with parents and families.

Let's collaborate and listen to strategies that will support your interactions with parents and families when challenging situations occur. You will learn to recognize and push past strong emotions, use a strength-based lens, and skilled dialogue to craft respectful, reciprocal, and responsive interactions with colleagues and families across diverse cultural parameters. Topics will include current research around conflict, tools to understand conflict styles, how to manage non-verbal cues, and ways to flip the script on conflict with case studies/examples. You will leave with practical tips and tools you can apply immediately in your work with parents and families.

65 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Welcome

How Can You Push Past Conflict?

Assessing Conflict Style and Go-to Moves

Flip the Script on Conflict Tools and Practice

Questions and Answers

Wrap Up

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on May 24, 2023.

Call 1-866-352-9540 for further credit information.

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Angela Searcy, EdD

Angela Searcy, EdD

Simple Solutions Educational Services

  • An educator since 1990, has experience at all levels of education, including early childhood, middle, high school, and college
  • Research centers around brain-based learning assessed by the CLASS assessment and its correlation to aggressive behaviors in preschool classrooms and the efficacy of Push Past It! tools that focus on mindfulness and empathic responses when intense challenging behaviors occur
  • Former neuro-developmental specialist with specialized training in neuroscience
  • Internationally recognized speaker and has been featured on WTTW’s Chicago Matters, Chicago’s WGN Channel 9 Morning News, Midday News, and Evening News, Chicago Public Radio’s Chicago Matters, Chicago Parent, and Chicago Baby Magazines
  • Author of Push Past It! A Positive Approach to Challenging Classroom Behaviors with Gryphon House Publishing and Elevating Equity: Advice for Navigating Challenging Conversations in Early Childhood
  • Doctorate in education, certificate in mental health, Erickson Institute; M.S. degree in early childhood development, Erickson Institute; B.A. degree in English and secondary education with teacher certification through the state of Illinois
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

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  • State Specific Credit Tracker
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Product ID: 410701
Published 2023
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Available in Multiple Formats

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