Learn about things that you should never do in the workplace and what you should always do for your company.
Most people entering the workplace truly have no clue about how to BEST handle themselves in the office environment. They either have ideas that they learned in their past jobs which could have been part time positions or never thought about it at all. Companies all have their own culture, some not so great. However, as a leader in the organization you must step up and lead by example and not allow your staff to act improperly even if they observe this in other areas of your organization. Having been a manager for the past 25 years within three organizations I have seen many behavioral instances and how they were handled within these organizations. Not all were handled properly due to several reasons such as: people did not like dealing with conflict, the HR team was weak, the Union contract allowed for certain things that management did not know how to deal with. You will have the tools to help you manage situations and it will allow you to stand out as a leader in your organization. You will learn how to manage your staff and develop your team to grow and work in a culture that your employees will look forward to working in.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
What Is the Culture in Your Company? Does It Function as One Team or Are There a Few Leaders and Everyone Else Contributes?
- Get to Know Your Boss - What Is Important to Him/Her
- Is Your Department as Efficient as It Could Be? How Can We Change It?
- Complete Changeover of Credit Department and How Best to Do It
Things You Should Never Do in the Work Place
- Why You Should Never Do Them and the Consequences of Those Actions
- If You See Any of These Actions in Your Company What Can You Do?
- How You Can Be a Better Leader by Knowing What Not to Do and Educating Your Team
What You Should Always Do for Your Company to Be a Strong Successful Leader
- Understand Your Team and What Their Life Is Really Like
- Do the Hard Work at Review Time, Do Not Take the Easy Way Out
- Why Being a Great Listener Is the Best Thing You Can Do
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on August 18, 2016.
Call 1-866-352-9540 for further credit information.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Ronald A. Sereika
Mspark
Ronald A. Sereika, CCE, CEW
- Director of credit and payment solutions for Mspark
- 34 years of managing credit departments
- Speaker at NACM Credit Congress and NACM Eastern Credit conference, and taught NACM CAP classes
- Author of articles in Credit Magazine, The importance of building relationships
- Member of NACM and past member of several trade groups and NAA
- 2010 NACM Instructor of the Year, 2013 NACM CCE of the Year
- B.S. degree in accounting, Fredonia State University; certification in credit and finance, Amos Tuck School at Dartmouth University
- Can be contacted at [email protected] or 585-705-0304
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
All of your training, right here at Lorman.
Pay once and get a full year of unlimited training in any format, any time!
- OnDemand Courses
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- Course Manuals
- Executive Reports
- White Papers and Articles
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- State Specific Credit Tracker
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Questions? Call 877-296-2169 to speak with a real person.
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