Engagement with generation Z can be challenging, but with the right techniques it can be easier and worthwhile.
This information was designed to kick off the discussion of the next generation of American worker who is just beginning to take its first steps into the workplace. The birth of this generation kicked off in 1997 and wrapped up in 2017. The first born of this generation are twenty-two years old and just walked the assembly halls of our universities in caps and gowns. This content will professionally introduce the you to one of the most interesting and diverse generations in American history. They were sculpted by the Great Recession and the 9/11 terrorism. Just as they were being defined by these things, a political change brought a booming economy and an end to the threat of ISIS. These changes will probably lighten the pessimism we expected this generation to bring to the meeting rooms. The information will assist the bosses who attempt to inspire and discipline these self-sufficient free spirits. Never before have companies needed to thoughtfully prepare for a new generation of worker. Twenty-five percent are immigrants, or children of immigrants, and many learned English as a second language. Technology, which had to be learned by the generations that preceded them, will be a simple extension of who they are. You will understand why the newest generation can seem like the first workers who are part human and part artificial intelligence. Conversely, we will study how this generation will bring back the essence of the human soul, including loyalty, customer service, and the empathetic co-worker. The material in this topic will dig deep into both sides of the newest workers and give you the edge in recruiting the finest of them while your competitors are scratching their heads.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Next Generation Names
- Generation Z
- Next Generation
- Primaries
Position in the Generational Cycle
Defined
Adapting to the Workplace
Contributions to the Workplace
Challenges in the Workplace
Managing Emotions
Next Generation vs. the Millennials
Recruiting and Training the Next Generation
Resources for the Next Generation
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on June 24, 2019.
Call 1-866-352-9540 for further credit information.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Kate Sheridan
Herding Ostriches
- World-renowned expert on generational studies
- Began her career as a news writer and researcher for CNN news
- Was a senior investment manager for Clark Financial Group, which included managing investments of professional athletes
- Co-founder and CEO of the first mobile medicine company in the nation, it rapidly grew from $400 valuation to $60 million and it opened up legal and professional limits for mobile providers of services across the nation
- Specialist on how generations affect everything in business
- Author of five books: Herding Ostriches, 2012; Generation Intelligence, 2014; The GEN factor, 2016; The Last Generation on Earth, 2018; First, Last, and Next, 2020
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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