Review the five building blocks to making communication precise and effective, each with its own traits.
Being precise in language is a critical quality shared by all good communicators. Professionals whose main role is to deal with people understand that effective communication and precision in language are central to developing trusted relationships, especially during times of conflict. For communications to be clear and effective in any format or medium, you need to: Be specific in your choice of words Use well-constructed sentences Be brief Be exact Eliminate "disfluencies" by slowing down your speech Tailor your communications to the audience and the setting In this webinar, attendees will walk away with a heightened awareness of what it takes to be an effective communicator and improve their gravitas, authority, and influence when communicating with audiences in person, remotely, or over email.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Specificity Versus Generality
- Richness of Information
Good Sentence Structure
- Overly Complex Sentences
Brevity While Communicating
- The Power of Using Simple Words
Exactness
- Proper Use of Terminology
Knowing Your Audience and Speaking to Their Needs
- Tailoring Messages Based on 5-Dynamic Workstyles
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Credit
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on November 16, 2023.
Call 1-866-352-9540 for further credit information.
- ASAP PACE 0.1
- This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
- IAAP 1.0
- All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Art Hall
Alvarez & Marsal
- Senior Director with Alvarez & Marsal in Atlanta; focuses on customer service, CRM, and supply chain
- Over 25 years of operations and people leadership
- Certified in Prosci Change Management®
- Bachelor’s degree, State University of New York at Binghamton
- Can be contacted at [email protected] or 404-759-9158
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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