Gain insight into collection trends that impact operations, financial services and electronic payments.
The Consumer Financial Protection Bureau now argues its own structure to be unconstitutional while at the same time continues to file enforcement actions against bad actors and engages in rulemaking efforts for debt collection and short term lending. This topic will identify the trending issues in collections focusing on recent developments and cases that impact operations, financial services and electronic payments. It will cover the most recent cases under the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, the Telephone Consumer Protection Act, the Electronic Funds Transfer Act and the E-Sign Act. Learn about the best practices for compliance in today's market to minimize risk and litigation.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Current State of the CFPB
- Supreme Court to Review Its Structure - but Still Filing Enforcement Actions
- Impact of the Proposed Debt Collection Rules
- Status of the Payday Lending Rule
FDCPA - New Developments
- Emailing the Initial Demand Notice
- Itemizing a Debt
FCRA
- Providing the Stand Alone Disclosure
- Sending Proper Compliance Codes
- CDIA Guidance
E-Sign and the Electronic Funds Transfer Act
- Proving a Consumer Can Communicate in the Specific Medium (Email/Text)
- Setting up Electronic Payments
- Proposed Amendments to E-Sign
TCPA - What Is an ATDS Now
- Marks v. Crunch Cases - Devices That Store Numbers to Be Called Whether or Not They Are Generated by a Random or Sequential Number Generator
- Cases That Disagree - Requiring Random or Sequential Number Generation
- Practices to Mitigate TCPA Risk
CCPA - Are You Exempt
- Requirements of the Law
- GLBA Exemption
- Steps You Should Be Taking Now to Prepare
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on December 19, 2019.
Call 1-866-352-9540 for further credit information.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Kelly Knepper-Stephens
TrueAccord
- Vice President, Legal & Compliance, TrueAccord
- Advises her company on all aspects of consumer financial protection law
- Conducts regular seminars, presentations, and has a podcast TwoDEBTicated Attorneys
- Serves on the board of directors for the Receivables Management Associates International and is an ACA certified instructor
- J.D. degree, George Washington University School of Law
- Can be contacted at [email protected] or 415-850-9585
Ethan G. Ostroff
Troutman Pepper Hamilton Sanders, LLP
- Partner, Troutman Sanders LLP
- Focuses on financial services litigation and consumer law compliance counseling
- Conducts regular seminars, presentations, and webinars on topics related to the alphabet soup of consumer protection statutes
- Represents companies and individuals in patent, trademark and other commercial matters
- Serves on the board of directors for the Receivables Management Associates International and is an ACA certified instructor
- J.D. degree, The American University School of Law
- Can be contacted at [email protected] or 757-687-7541
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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