Learn valuable tips and tricks to clean and organize your Microsoft® Outlook® email inbox to be more productive and get results.
Email often devours the workday. Do you or your employees spend up to 1/3 or even 1/2 of their day in their inbox? This topic will teach you to process emails faster and write emails that get opened, read, and returned. Said another way, this topic will help you cut down the time you spend in your inbox and still get results. Email is a tough issue because it provides the foundation for all communication in your company. It is the hub through which information flows, including troubleshooting on projects, meeting agendas and notes, sales calls and sales contracts, customer service information and replies, in addition to a host of miscellaneous questions and answers. Get rescued from the avalanche of emails while learning to produce real results when processing your inbox. Benefit from increasing levels of professionalism and email stress decreases.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Organize Email Entering Your Inbox; Learn How to:
- Customize Reminders for Better Follow-up
- Set up Categories
- Customize Your Column Headings to Show a Variety of Information
- Use Favorites to Quickly Find Information in the Most Used File Folders
- Merge Multiple Email Addresses (i.e., Professional, Personal) While Sending Junk to Another Folder
Use Creative New Features in 2010, 2013, 2016, and 2019; Learn How to Use:
- Quick Steps
- Conversations
- Arrangements
- To-Do Bar
- Voting Buttons
- Different Signatures
Work From a Clean (or a Cleaner) Inbox; Learn How to:
- Move Emails to Selected Folders
- Process Emails Quickly
- Expanded Click and Drag Techniques
Reduce Emails With Better Writing; Learn How to:
- Write Subject Lines That Get Opened
- State the Bottom Line Quickly
- Pass the So What Test by the Reader
Microsoft® Outlook® 2016
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on July 19, 2023.
Call 1-866-352-9540 for further credit information.
- ASAP PACE 0.1
- This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
- IAAP 1.0
- All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Karla Brandau, CEO
Workplace Power Institute
- CEO of Workplace Power Institute
- Areas of expertise include productivity and time management, email survival skills, DISC and Driving Forces assessments, emotional intelligence, team building, and leadership
- Conducts regular speeches, seminars, webinars, and workshops in all areas of expertise
- Author of several publications: Wake Up the Winner Inside, Email Survival Skills, 101 Time Management Tips for Busy Professionals, Visual Guides to Outlook® 2010, 2013, and 2016, The Leadership of One, and How to Earn the Gift of Discretionary Effort
- Certified speaking professional, registered corporate coach, certified facilitator, certified professional behaviors analyst, and certified professional motivators analyst
- B.A. Degree in education
- Can be contacted at [email protected], 770-923-0883, on Twitter @KarlaBrandau, LinkedIn/In/KarlaBrandau, and www.KarlaBrandau.com
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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