Live Webinar

65-minute live streaming program
  • January 14
  • 1:00 - 2:05 pm EST

Also available as:

OnDemand Course

Stay Ahead of the Game: Being a Proactive Administrative Professional

January 14

Understand the importance of being proactive and how you can influence those around you to do the same.

If you’re ending your workday with a sense of frustration, feeling like you’ve spent 8, 10, or even 12 hours putting out fires rather than making meaningful progress, it may be time to rethink how you approach your work. The feeling that tomorrow will be worse than today isn’t just discouraging—it can create a self-perpetuating cycle of reactivity that impacts your productivity, confidence, and overall well-being.

Perhaps you’ve caught yourself thinking, If only they would… or They don’t understand how much I’m already doing. These thoughts, while natural, shift the power away from you and into the hands of others. This reactive mindset doesn’t just weigh on you, it affects how supervisors, peers, subordinates, and even customers perceive you. Over time, this can erode not only your professional reputation but also your attitude, energy, and sense of accomplishment.

This class offers you the tools and strategies to break free from the cycle of reactivity and step into a proactive mindset. You’ll learn how to take thoughtful, deliberate actions that align with your goals, creating a ripple effect of positivity and influence within your workplace.

By mastering proactive behaviors, you’ll not only elevate your performance but also inspire those around you to rise to the same level of effectiveness and positivity. Don’t let reactivity run your workday—equip yourself with the skills to lead it instead.

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Overview
Proactive vs. Reactive: Setting the Foundation
  • Define and Contrast Proactive and Reactive Behaviors
  • Discuss the Impact of Reactivity on Workplace Performance
The Benefits of Being Proactive
  • Explore Key Benefits Such as:
  • Examples of How Proactivity Leads to Better Outcomes
Circle of Concern vs. Circle of Influence
  • Explain the Model and Its Application in Work Scenarios
  • Identify Examples of What Lies Within the Circle of Influence at Work and Why This Can Help You Become Proactive
Event Plus Response Equals Outcome (E + R = O)
  • Identify Triggers for Reactive Behavior
  • What Is E + R = O
  • Strategies for Taking Proactive Steps
Questions and Answers and Closing Remarks
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

Live Webinar Registration

  • ASAP PACE 0.1
     
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
     
  • IAAP 1.0
     
  • All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
     

OnDemand Course

This course was last revised on November 15, 2021.

Call 1-866-352-9540 for further credit information.

  • ASAP PACE 0.1
     
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
     
  • IAAP 1.0
     
  • All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
     

Who should attend?

This live webinar is designed for administrative assistants, executive assistants, office administrators, secretaries, office managers, legal assistants, and other administrative professionals.

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Cheryl Grazier, M.S.I.D., M.P.A.

Cheryl Grazier, M.S.I.D., M.P.A.

Cheryl Grazier Training and Consulting, LLC

  • Principal of Cheryl Grazier Training & Consulting, LLC, which offers customized learning and development programs designed to increase the leadership and management capability of individuals, teams, groups, and organizations
  • Over 20 years of business experience in both the public and private sectors as a trusted advisor in the areas of culture change, strategy implementation, program management, and team and leadership development
  • Has worked in a variety of industries, including communications, government agencies, governmental contracting, and real estate
  • Passionate about developing people skills and leadership capabilities for individuals and specializes in exposing people’s hidden aptitudes and talents, which enables those individuals to develop their known and recently found strengths and abilities
  • Presents outstanding programs in the areas of leadership development, interpersonal communication skills, conflict management, performance management and conduct issues, and change management
  • Holds several industry certifications, including MBTI, DISC, and FIRO-B
  • Licensed as a real estate broker in both Missouri and Florida and holds a real estate instructor license in Florida
  • Can be contacted at [email protected], 904-392-3427, or https://cherylgraziertraining.com
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Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

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Product ID: 411851
Published 2021, 2025
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