Gain the tools to stay focused and in control during difficult encounters, disarming manipulation without escalating conflict.
Communication opens us up to clarity, cooperation, and creativity - it can also leave us vulnerable to manipulation. In this session we will identify manipulative tactics, explore what motivates manipulators, and read communication clues. With the ability to differentiate manipulation from influence, we can explore how to more naturally respond with calm, confidence, and clarity. This session provides tools to stay focused and in control during difficult encounters, disarming manipulation without escalating conflict. By disarming manipulation and switching to nonmanipulative communication, you'll not only preserve peace but also steer conversations toward genuine dialogue, allowing you to navigate workplace dynamics with ease and confidence.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Explore Manipulative Communication
- What Is Manipulation?
- What Motivates Manipulators?
- How Is Manipulation Different From Influence?
- How Can You Recognize Manipulative Communication?
Types of Manipulation
- Negative Manipulation
- Positive Manipulation
- Strategic Manipulation
Resist Manipulation and Effectively Work With Others
- Games People Play
- Rational Thought
- Listening
- Disarming
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on November 13, 2024.
Call 1-866-352-9540 for further credit information.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
MP3 Download
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Sherry Prindle
Professional Coach Academy
- Founder of the Professional Coach Academy – Certifying life and executive coaches since 2008
- Lead Trainer and Content Developer – PTR Performance Training Resources
- Author of multiple articles and book chapters dealing with communication
- Founder and host of the Star Marketing Summit biannual event for speakers and coaches
- Certified as a professional trainer, master coach, and gamification master craftsman
- Interdisciplinary Master of Arts degree in Business, Communications, and Linguistics from University of Texas at Arlington
- Can be contacted at 817 657-5301, [email protected], @SherryPrindle on social media, or www.ProfessionalCoachAcademy.com
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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