Gain some tips on how to handle uncomfortable conversations in the workplace.
No employer looks forward to telling an employee that he has body odor or that his appearance is unacceptable, but the alternative is disrupting the work flow when coworkers cannot work with the bad odor or customers opting not to do business with you because your employee is not presentable. This topic will provide you with the tools needed to have productive conversations with employees with body odor and other hygiene issues and to explore reasonable accommodations when the employees in question have disabilities. Experienced consultants from the Job Accommodation Network (JAN) share their experience helping employers deal with sensitive, often disability-related, workplace issues.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Job Accommodation Network Overview
Where to Begin
- Communication
- Policies and Procedures
Discussing the Problem
- Interactive Process
- Definition of Disability
- Medical Inquiry
Job Accommodations
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on August 16, 2016.
Call 1-866-352-9540 for further credit information.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Linda Carter Batiste, J.D.
Job Accomodation Network
- Principal consultant with the Job Accommodation Network (JAN) since 1992
- Member of JAN's management team
- Specializes in the Americans with Disabilities Act and other disability related legislation
- Master’s degree in rehabilitation counseling/vocational evaluation and J.D. degree, West Virginia University
Beth Loy, Ph.D.
Job Accomodation Network
- Principal consultant with the Job Accommodation Network (JAN) since 1996
- Serves on JAN's management team and is a national researcher and speaker in the disability field
- Member of RESNA and HTML Writers Guild
- Holds certificates in Grantsmanship, Web Technologies, and Web Graphics/Multimedia
- Ph.D. degree in resource economics, West Virginia University
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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