Avoid a battle of the egos and learn best practices for delivering feedback to your boss.
Giving feedback to your boss, and/or other powerful people in your life can be pleasurable or it can be nerve racking, depending on how they receive it. The manner in which you deliver the feedback often determines whether they listen to you and heed your advice or they ignore you and even resent you for offering the suggestions in the first place. This topic will offer you a roadmap for delivering feedback to your boss and other powerful people in your life in a way that raises the odds they will see you as a trusted advisor.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Apply the Principle of Mutual Reciprocity
Establish a Contract That Empowers You to Give Advice
Understand What You Can and Cannot Change
Manage Your Own Trepidation
Appeal to the Person's Strengths
Keep the Conversation From Becoming a Battle of Egos
Minimize the Receiver's Defensiveness
Keep the Focus on the Outcome You Want
Use the Right Language to Open Their Mind
Focus the Conversation on What Will Get the Best Results
Improve the Chances You Will Become a Trusted Advisor
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Credit
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on November 9, 2021.
Call 1-866-352-9540 for further credit information.
- IAAP 1.0
- All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Larry Johnson
Johnson Training Group LLC
- Johnson Training Group LLC
- In-demand speaker and organization culture expert
- Has presented more than 300 webinars for various clients and has delivered more than 2,000 presentations for association conferences, corporations, and government organizations, in-cluding SHRM (Society of Human Resource Management), Harley-Davidson, and Training Magazine 2020 Conference & Expo
- Co-author of two top-selling books, Absolute Honesty: Building a Corporate Culture That Values Straight Talk and Rewards Integrity and Generations Inc. — From Boomers to Link-sters — Managing the Friction Between Generations at Work
- Wrote for Huffington Post, has been quoted in the Wall Street Journal and the Harvard Busi-ness Review, and has been interviewed on CNN
- Has written more than 200 published articles on the topic of improving organizational culture
- Certified Speaking Professional (CSP) from the National Speakers Association
- M.A. degree in counseling psychology, Northern Arizona University; B.A. degree, Arizona State University
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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