Understand what influence truly is and the factors that may cause people to succeed or fail in their efforts to influence others.
Many managers, business owners, and executives struggle to generate sustained execution of key strategic objectives because of a lack of communication skills or simply an inability to influence. This may be particularly true in a situation where there is no authority and people are dealing with peers which may include other managers or outside customers or vendors. As a result, key opportunities and productivity is adversely affected. This topic will help people understand what influence truly is, the factor that may cause people to fail in their efforts to influence others. It discusses the different techniques for influence and provides some best practices to understand which technique may be most effective given the situation and the people involved.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Definition of What Is Real Influence
- Influence and Trust and Their Similarities and How They Go Hand in Hand
- Key Components of Influence - Character, Competence, and Authority
- Difference Between Influence and Persuasion
Common Reasons People Fail to Influence
- Wrong Situation or Timing
- Tactics Focused on Influencer and Not Influencee
- Lack of Belief in Person's Ability or Positional Power
Different Influencing Techniques
- Logical
- Social
- Emotional
Tips for Applying the Right Technique to the People and Strategic Objectives
- Individuals' Behavior Style - Task or People Oriented, Delivery or Fast Paced
- Characteristics of the Objectives
- Technical Based or Skills Based
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on September 1, 2021.
Call 1-866-352-9540 for further credit information.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Michael Cox
Michael Cox Management and Sales Training
- Owner and President of Michael Cox Management and Sales Training
- Has facilitated hundreds of highly acclaimed courses and seminars and webinars over the last 11 years, all with very positive reviews
- Spent 29 years with Pfizer Pharmaceuticals, prior to starting his business, and earned numerous awards for leadership and performance
- Noted throughout his career for developing people into management and upper management positions
- Certified in DISC and situational leadership training
- M.B.A. degree, Haub School of Business, St. Joseph’s University
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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