Gain practical tips and tools you can apply in your work with parents and families.
Let's collaborate and listen to strategies that will support your interactions with parents and families when challenging situations occur. You will learn to recognize and push past strong emotions, use a strength-based lens, and skilled dialogue to craft respectful, reciprocal, and responsive interactions with colleagues and families across diverse cultural parameters. Topics will include current research around conflict, tools to understand conflict styles, how to manage non-verbal cues, and ways to flip the script on conflict with case studies/examples. You will leave with practical tips and tools you can apply immediately in your work with parents and families.
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Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Welcome
How Can You Push Past Conflict?
Assessing Conflict Style and Go-to Moves
Flip the Script on Conflict Tools and Practice
Questions and Answers
Wrap Up
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More Program Information
Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on May 24, 2023.
Call 1-866-352-9540 for further credit information.
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Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty

Angela Searcy, EdD
Simple Solutions Educational Services
- Owner and founder of Simple Solutions Educational Services, a professional development company
- An educator since 1990, she has experience at all levels of education including infants, toddlers, preschool, 6th grade, 8th grade and 9th grades
- Currently an adjunct faculty member and continuing education instructor at Erikson Institute, and the author of Push Past It! A Positive Approach to Challenging Classroom Behaviors with Gryphon House Publishing
- A credentialed developmental therapist through the state of Illinois and former neuro-developmental specialist, she has specialized training in neuroscience and 10 years of experience providing assessment and treatment services for children with special needs
- A nationally recognized speaker and she has been featured on Chicago’s WGN Channel 9 News, Chicago Public Radio’s Chicago Matters, Chicago Parent and Chicago Baby Magazines
- Doctorate in education, with a specialization in response to intervention and assessment; M.S. Degree in early childhood development, Erikson Institute, with a specialization in infant studies; B.A. Degree in English and secondary education with teacher certification though the state of Illinois
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More Program Information
Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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