Social media raises your customers' expectations, but it doesn't give you the insight you need to meet those expectations.
Every company wants to be customer-centric. Smart companies want to understand who their customers are, what those customers want, and why they want it. The rise of social media has created extremely high consumer expectations for companies with which they do business. So far, however, social media analytics has failed to live up to its promise as a “cure all” for customer-centricity.
In this report, we share intelligence from three global brands on the behavior of their customers on social media.
Download the report to learn more about understanding your social media audience and how to tie your social media analytics to other customer data.
Agenda
Faculty
All of your training, right here at Lorman.
Pay once and get a full year of unlimited training in any format, any time!
- Live Webinars
- OnDemand Webinars
- MP3 Downloads
- Course Manuals
- Audio Recordings*
- Executive Reports
- White Papers and Articles
- Sponsored Live Webinars
Additional benefits include:
- State Specific Credit Tracker
- Members Only Newsletter
- All-Access Pass Course Concierge
* For audio recordings you only pay shipping
Questions? Call 877-296-2169 to speak with a real person.
Thank You!
Download White PaperFree White Paper Sponsored By:
More Program Information
Access to all training products $699/year
Unlimited Lorman Training
With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!
Easy Registrations
Once you purchase your All-Access Pass you will never be any further than one-click away from attending any Lorman training course.
Invest in Yourself
You haven't gotten to where you are professionally by luck alone; it's taken a lot of hard work and training. Invest in yourself with the All-Access Pass.
