White Paper

What is Credit Management?

 

Credit management depends on how tight a ship you want to run.

Credit management is how you choose to manage your businesses credit, accounts payable and receivables. Part of the managing process is deciding which options you will offer to your customers. Your credit management plan is a two-way street, you get to create the rules and your customers have to play by them if they want to do business with you. When your customers don’t follow the rules you set up, then they will find themselves out of the game.

Agenda

Faculty

Michelle Dunn

Michelle Dunn

Michelle Dunn Writer, LLC

  • Founder of the Credit & Collections Association, LLC
  • Called the nation's authority on collecting money
  • 24 year debt collection industry veteran, entrepreneur, published columnist and award-winning writer
  • One of the top 5 women in collections for 2007 and 2008
  • One of the top 50 most influential collection professionals of 2007
  • Writer of many books and a contributor to the Wall Street Journal
  • Can be contacted at www.michelledunn.com or www.credit-and-collections.com

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