Screen callers to ensure privacy and safety.
As we forge ahead into the 21st Century gaining exceptional telephone skills should be an important part of growing as a company. As society is becoming more diverse and workdays begin moving at a quicker pace, now more than ever, gatekeepers need to be at the top of their game. Download this white paper for tips to help make good decisions with your callers.
Agenda
Faculty
Joan Burge
Office Dynamics International
- Founder and CEO of Office Dynamics International and pioneer of the administrative training industry, since 1990
- Office Dynamics International, is the global industry leader offering a broad range of solutions and providing high-performance, sophisticated executive and administrative assistant training and coaching
- An accomplished speaker, corporate trainer, instructional designer, coach, and author
- Written 5 books for assistants including the Amazon best seller, Who Took My Pen…Again?
- Produced more than 350 educational videos for administrative professionals
- Created 3 certification/designation courses for administrative and executive assistants
- Hosted 28 annual in-person conferences for assistants
- Designed more than 250 standalone courses and workshops for executive and administrative assistants
- Coached more than 300 executives and assistants on building strategic partnerships
- Can be contacted at 800-STAR-139 or [email protected] and you can also follow her at Facebook.com/OfficeDynamics or connect at LinkedIn.com/in/JoanBurge
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