The old saying goes, “you can't judge a book by its cover,” but we do it anyway.
We form opinions about people the first time we see or hear them. In fact, opinions have been formed about people we have never met. Based on those facts; you cannot NOT make a first impression on someone. It’s inevitable. So how do you create a great one? Particularly when it is done over the phone? his white paper provides tips on how to make a great first impression when both receiving and making a telephone call.
Agenda
Faculty
Lenny Laskowski
LJL Seminars.com
- CEO/president of LJLSeminars
- Leading authority on public speaking and presentation skills
- National Best Selling author of “10 Days to More Confident Public Speaking" (Grand Central Publishing) and “Painless Presentations – The Proven Stress-Free Way to Successful Public Speaking" (John Wiley & Sons)
- International professional speaker who has provided more than 2800 programs to clients from more than 178 countries during the past 25 years
- Highly sought after keynote speaker, seminar leader, workshop leader and executive coach and consultant
- Author of hundreds of articles published in publications such as Money magazine, Sales, PC World, USA Today, Wall Street Journal, CNN iReport and many more
- Can be contacted at [email protected], 860-559-0202, www.LJLSeminars.com, Twitter®: @LJLSeminars or on Facebook®: https://www.facebook.com/LennyLProSpeaker
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