Don’t forget your company’s most precious asset.
Being in a service-based economy, it is astonishing to see the absence of vendor professionalism. This is not the time to bypass any business’s most precious valued asset – its customer. Ultimately, the reason for being in business is to obtain and retain customers. This white paper reviews the excuses that businesses give for not being attentive to customer's needs and discusses what businesses can do to build customer trust.
Agenda
Faculty
Drew Stevens, Ph.D.
Stevens Performance Group
Dr. Drew Stevens, Ph.D.
- International financial educator specializing in retirement optimization
- Works with individuals to transform financial struggles into wealth and lifestyle fulfillment
- Started career on Wall Street, with extensive experience in financial markets and investments spanning 37 years
- Expertise in creating holistic retirement plans to maximize income and mitigate risk
- Author of 15 books, including ‘Understanding Social Security’, and writer of over 5500 articles on financial topics
- Licensed fiduciary in 7 states, ensuring ethical financial guidance for clients
- Renowned international keynote speaker, workshop provider, and media host
- NSSA, AHIP, and IRMAA certified
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