The telephone is a powerful business communication tool. Are you using it to your advantage?
Voice messaging has become the common way of exchanging information in the business world. Think about it. When was the last time you heard a busy signal in corporate America? Voice messaging is everywhere and is used by practically everyone. You can save valuable time and avoid playing telephone tag if you learn how to use voice messaging more effectively.
Jeannie Davis is the President at Now Hear This, Inc. and has more than 20 years of experience focusing on telephone communication keynote presentations, workshops and seminars. She is an award-winning author of Beyond Hello: A Practical Guide For Excellent Telephone Communication and Quality Customer Service, and is a contributing author in Real World Customer Service Strategies That Work. Ms. Davis wrote numerous published articles and is a respected national authority on telephone customer service. She is a 20-year professional member of the National Speakers Association (NSA); past president of the International Customer Service Association Colorado Chapter (ICSA).
Agenda
Faculty
Jeannie Davis
Now Hear This, Inc.
- President, Now Hear This, Inc.
- More than 26 years helping people enhance interpersonal communication skills and improve telephone communication through keynote presentations, workshops, and seminars throughout the U.S.
- Lorman Education Services recognizes Jeannie as a Platinum Distinguished Faculty member since 2012
- Award-winning author of Beyond Hello: A Practical Guide For Excellent Telephone Communication and Quality Customer Service and contributing author in Real World Customer Service Strategies That Work
- Writer of numerous published articles and respected national authority on telephone communication for exceptional customer service
- 26-year professional member of the National Speakers Association (NSA); past president of the International Customer Service Association Colorado Chapter (ICSA)
- Creator of 4-pack audio CD learning series comprised of most requested keynote presentations
- Clients include Fortune 500 corporations and national association meeting planners
- Can be contacted at 303-337-1991or [email protected]
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