Learn how to handle those tough conversations.
Having uncomfortable conversations at work is never easy. However, avoiding difficult conversations can actually lead to dysfunction and a lack of performance in the workplace, which has a negative impact on the team and the business. A major study found that employees spend an average of 2.8 hours a week dealing with conflict, which amounts to roughly $359 billion in workforce costs. Don’t avoid those tough conversations, face them head on to avoid extra time spent dealing with conflict. This video reviews the steps for effective communication.
Agenda
Faculty
Jackie A. Sexson
- Compliance and HR leader
- Former executive director with the legal and human resources consulting firm, The Sexson Group
- Extensive experience in employment and labor law, as well as human resources
- Experience as an attorney with HR background in employee relations, performance manage-ment (360-degree feedback), organizational management, benefits administration, recruitment and selection, compensation, equal employment opportunity, and training and development
- Experience with the public sector, Fortune 500 companies and small startup companies
- Held director and executive level positions, and worked as an independent consultant
- Certified as a senior professional in human resources by the Society for Human Resources Management
- J.D. and M.B.A. Degrees
- Can be contacted at 334-274-3007 or [email protected]
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