Video

  • 8 minutes

The Telephone Triage Process

 
Telephone Triage is an interactive process between nurse and client that occurs over the telephone and involves identifying the nature and urgency of client health care needs and determining appropriate disposition. This video will walk you through the process of telephone triage, including the initial assessment, processing the information, and intervention.
Runtime: 8 minutes

Faculty

Virginia Ann Peterson, LPN

Virginia Ann Peterson, LPN

Virginia Ann Peterson