Growing health care demands nationally exacerbate the challenges in excellent communication among providers and between providers and patients. Learn the ABCs of patient-provider interactions and review the problem of low health literacy.
Ecoee Rooney is the director of professional development at Interim LSU Public Hospital, New Orleans, Louisiana and conducts regular seminars and workshops on leadership concepts, health care excellence, peaceful communication, and compassion fatigue. In this video, Ecoee will explain the ABC’s of Patient –Provider Interactions along with ways to improve patient understanding.
Agenda
Faculty
Ecoee Rooney, DNP, RN-BC, SANE-A
Ochsner Health System
- Internal Consultant Ochsner Health System
- Education manager, International Association of Forensic Nurses
- Certified compassion fatigue educator
- Conducts regular seminars and workshops on leadership concepts, health care excellence, peaceful communication, and compassion fatigue
- Co-writer of several publications related to the areas of professional development and sexual assault
- Member of the American Nurses Association, Association of Nurses in Professional Development, American Association of Nurses in Critical Care, International Association of Forensic Nurses, American Holistic Nurses Association, Sigma Theta Tau International (nursing honor society), Sigma Alpha Chi (nursing academic honor society), Charity School of Nursing Alumni Association, Phi Theta Kappa (International academic honor society), Alpha Sigma Nu (Jesuit Honor Society)
- D.N.P. degree, Southeastern Louisiana University; M.S.N. degree in health care systems administration; B.A. degree in communication, Loyola University, New Orleans
- Can be contacted at [email protected] or 504-914-9243
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