Video

  • 31 minutes

How to Fire a Client - Permitted Termination

 

When, ethically speaking, you may terminate an attorney-client relationship.

You don’t have to, but you may decide to terminate an attorney-client relationship. When should you do that? When does one want to do that? The Pareto Principle states that, for many events, roughly 80% of the effects come from 20% of the causes, with that in mind there are two important categories of clients to consider – the 20% of clients that cause 80% of your problems, these are the problem clients that you may want to consider, if permissible under the ethics rules, to end your attorney-client relationship with; and the second category is the 20% of the clients that generate 80% of your profit, clearly these are the clients that you want to keep happy to keep your bottom line happy. However, sometimes there are clients that fall into both of the 20% categories and that’s when you need to really review how to best handle those relationships.

Runtime: 31 minutes

Agenda

Faculty

Noel R. Bagwell, III, Esq.

Noel R. Bagwell, III, Esq.

Counsel & Clarity

• Operates ExecutiveLP®, a virtual law firm based in Nashville, Tennessee

• Has won numerous awards, including the Tennessee Supreme Court’s Attorney for Justice award for his pro bono work with veteran entrepreneurs, as well as the Clarksville, TN Mayor’s Certificate (2019) for his contributions to the business community in that city, which, in 2019, Money magazine named the Best Place to Live in America

• Exclusively works with business clients to transform their legal support from a cost center to a profit engine, through ExecutiveLP’s legal operations install service, Profit from Legal™, and ExecutiveLP’s Legal Lifeline and Signet™, outside general counsel services

• Author of How to Structure Your Business for Success, a book of legal guidance for startups interested in putting their new venture on a firm legal foundation; Profit from Legal, an upcoming book structuring legal operations around the use of legal key performance indicators to create the conditions necessary for legal support to generate a posi-tive ROI for businesses; and numerous print and electronic articles for the Nashville Bar Journal and various blogs

• The host of the Profit from Legal Podcast

• J.D. degree, Cumberland School of Law at Samford University; Scholar of Merit: Economic Analysis of Law; B.A. degree in Philosophy, minor in international studies, Austin Peay State University

• Can be contacted at 615-716-0606 (option 5) and [email protected], on LinkedIn: https://www.linkedin.com/company/2779139/; LinkedIn Group: https://www.linkedin.com/groups/13936380/; on Twitter: @ExecutiveLP; https://www.twitter.com/ExecutiveLP; Facebook: https://www.facebook.com/ExecutiveLP; or Fa-cebook Group: https://www.facebook.com/groups/profitfromlegal

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