Video

  • 17 minutes

Determining What and When to Benchmark

 
This video will provide you with a quick review of determining what and when to benchmark for your business. Learn why you should benchmark, the cost of not knowing, creating a business value path and defining a performance scale to determine the ‘right’ performance.
Runtime: 17 minutes

Agenda

Faculty

Jeffery Varney, PMI PMP

Jeffery Varney, PMI PMP

American Productivity Quality Company

  • Director, Advisory Services and Business Excellence Practice Lead at American Productivity Quality Company (APQC)
  • Technical author for PAS7070:2016, Benchmarking Process Management Specification
  • Coordinates research, training and consultative efforts across process, quality, performance measurement, project management and change
  • Conduct regular trainings, workshops and webinars on all business excellence topics and knowledge management
  • PMI PMP
  • Can be contacted at 713-685-7253, [email protected], http://www.apqc.org/jeff-varney-pmp or www.linkedin.com/in/jcvarney

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