Gain insight into what is really happening with difficult people.
We have all been faced with a difficult person. But when it comes down to it, difficult people are only difficult in that particular situation. What it boils down to is that the person that is being perceived as difficult isn't necessarily a difficult person, it's the situation that is going on that is causing that person to behave in a difficult manner. This video reviews tips for dealing with people in difficult situations and how to approach them in a healthy way when responding to conflict.
Agenda
Faculty
Gena Yuvette Davis, PsyD, MBA, CCP, BCC
True Synergy, Inc.
- A board-certified executive coach, corporate trainer, organization development consultant and national speaker
- As founder and chief potential officer at True Synergy, Inc. she leads a team that is authentically committed to empowering and inspiring others to be their best selves
- She is a transformational change agent for organizations that wish to turn their companies into diverse, collaborative and thriving workforces
- With over 10 years of corporate marketing and organization development experience, she specializes in corporate behavior and transformation in the areas of diversity, inclusion and belonging, internal branding and organizational strategic planning
- As an executive coach, she works with leaders to improve their emotional intelligence skills, executive presence, communication, mindfulness, confidence and self-esteem
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