Learn how to deal with this type of conflict in the workplace.
Casual workplace irritations can often be separated into three categories – blips, clashes, and crises. Blip are considered a minor employee conflict. Clashes are an employee conflict that is affecting productivity as well as relationships. Crises are major employee conflicts that involves lawsuits and government administrative agencies. This video reviews these different types of workplace irritations and discusses techniques to resolve the conflict.
Agenda
Faculty
Bob Churilla
Conflict Resolution Professionals Group
- Partner and co-founder of Conflict Resolution Professionals Group (CRPG), a conflict resolution and consensus building consulting firm that specializes in helping organizations to resolve conflict and build consensus through mediation, facilitation, training, coaching, consulting, and team building
- Some of his clients include the Equal Employment Opportunity Commission (EEOC), Transportation Security Administration (TSA), Unity Worldwide Ministries, Ohio Historical Society, and the Michigan Department of Environmental Quality (DEQ)
- Also, a visiting professor at DeVry University and teaches classes on leadership, negotiation, workplace conflict and managing organizational change in the school’s graduate programs
- Has served as the programming chair for both the International Coach Federation - Cleveland, Ohio Chapter and the Organizational Development Connection, Cleveland Chapter
- Published the article “Coping and Planning for Uncertainties in the Development of Exceptions to the Employment-at-Will Doctrine” in the Cleveland State Law Review, 1989
- Ph.D. degree in conflict resolution and analysis; J.D. degree
- Can be contacted at 440-725-8723 or [email protected]
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