Cost of Tenant Turnover

Rebecca McLean

ARPOLA

• Executive director of ARPOLA
• Wrote the NAA ROC course and also acts as an instructor for the NAA CAM and NALP designations
• Certified instructor for many of the PHP certified courses, including the CARI designation in conjunction with REMAX, throughout the U.S.
• Involved in National REIA, several local REIAs, assistant vice president of the Greater Cincinnati Northern Kentucky Apartment Association and the Association executive for many other real estate based associations
• Has owned and managed as many as 18 single family residences and two commercial buildings which provide her a unique perspective on managing real estate associations
• Prior career avenues included J.C. Bradford & Co., LLC.; a human resources training position with PepsiCo.; and training position with GSA Inc., assisting individuals in career placement and job readiness training; and the development of her own consulting firm, specializing in small business development, this eventually led her to the Apartment Association where she began her experience in association management
• When GCNKAA branched into outside association management, Rebecca was called on to manage the outside contracts
• B.S. degree, Union College
• Can be contacted at RMclean@associationresources.net